CRM Coordinator
CRM Coordinator
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Job Description
Whether youre a recent grad or a seasoned professional you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and highprofile projects in the nation. We offer a wide range of job opportunities competitive compensation full benefits an Employee Stock Ownership Plan and more.
Why Rosendin
Committed. Innovative. Engaged.
If youre looking to take your career to the next level and work with some of the best and brightest in the industry we want to hear from you. Since our founding over 100 years ago Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people embraces diversity and inspires everyone to do their best. As one of the largest EMPLOYEEOWNED electrical contractors in the United States you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success we reward them. Wed love to have you as a shareholder!
YOUR NEXT OPPORTUNITY:
The CRM Coordinator provides support for the maintenance continuous enhancements and widespread adoption of the CRM system. This is a support role working between the companys business units and IT. Tasks include but are not limited to: user support enhancement request vetting change management data quality production. Will have knowledge of the CRM database and aspects of the business units it collaborates with as well as a good understanding of departmental processes procedures and goals. This role will act as a support contact for all CRM activities including data cleanup planning integration ad hoc projects and reporting. The ideal candidate will demonstrate ownership of data and a strong ability to grow relationships with users business units and IT. The CRM Coordinator is a member of both the Business Development and IT department.
WHAT YOULL DO:
Data quality and maintenance
Daily administration and support of platform (includes user setup user training production support troubleshooting and data cleanup)
Partner with Business Users and IT support with a readiness to provide technical assistance when required
Assist in the communication/training testing delivery and maintenance of features/enhancements/issues
Maintain current versions of manuals forms and other user training materials
Assist in the maintenance of the functional areas of data management and reporting
Collaborate with business unit CRM team and IT to develop efficient workflow processes and standards
WHAT YOU BRING TO US:
3 years of professional experience
2 years of CRM experience is preferred
Bachelors degree in Business Communications Computer Science Marketing or related field
WHAT YOULL NEED TO BE SUCCESSFUL:
Quick learner/adaptable
Experience with data: maintenance migration management
Understanding of CRM workflows
Strong knowledge of Microsoft Exel and other MSFT Office products (Outlook Access Word PowerPoint)
Utilizes strong analytical skills to devise solutions to complex problems
Possesses strong attention to detail and diligent followup skills
Ability to participate in meetings with employees and stakeholders at various levels
Effective oral and written communication to define problems and present solutions
Comfort and ease in building positive working relationships
TRAVEL:
515
WORKING CONDITIONS:
General work environment sitting for extended periods standing walking typing carrying pushing bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning.
Noise level is typically low to medium.
Occasional lifting of up to 30 lbs.
We fully comply with the ADA and applicable state law including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race color religion sex sexual orientation gender identity national origin disability veteran status pregnancy age (over 40 or any other categories protected by applicable federal state or local law.
YOU Matter Our Benefits
ESOP Employee Stock Ownership
401 K
Annual bonus program based upon performance profitability and achievement
17 PTO days per year plus 10 paid holidays
Medical Dental Vision Insurance
Term Life AD&D Insurance and Voluntary Life Insurance
Disability Income Protection Insurance
Pretax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Pay Range
$30.35$40.00 HourlyThe pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidates pay can vary based on location jobrelated experience skills and education.
Our success is rooted in our people. We all come together around longterm vision and a sense of shared ownership. As a group we do whatever it takes to ensure the success of our businessand your career.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity decisions are considered regardless of race color religion sex sexual orientation gender identity national origin disability or veteran status.
Required Experience:
IC
Employment Type
Full-Time
