Account Transactions IRA Team Lead
Account Transactions IRA Team Lead
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Salary Not Disclosed
1 Vacancy
Job Description
The Account Transactions (IRA) Team Lead is responsible for supporting the daytoday system and processes of the IRA department. This includes assisting Client Specialists and Financial Advisors that are seeking information related to regulatory IRA compliance Workflows Procedures and any other related platforms. The Team Lead will be responsible for questions and concerns from other business units within Baird. The Team Lead will function as a Coach or Mentor to other members on the team which includes managing escalated issues from the team or other business partners. The team lead will proactively incorporate external and internal feedback to drive improvements to standard service and processes. The Team Lead will help implement new processes and best practices that will support the business.
As an Account Transactions (IRA) Team Lead you will:
Assist in daytoday oversight of the Account transactions IRA team.
Providing ongoing guidance as well as defining training for New Policy and Procedures that are required by the IRS or Congress.
Identify opportunities for business productivity and ensure data integrity expertise throughout the team process.
Assist in escalated issues directly from the field systems and team as well as support from other product support departments as needed.
Assist in relationship management with other departments and business units to develop partnerships to provide high value client service to internal and external partners in the field.
Develop Guidelines Firm parameters (FARM) Best Practices in support of the business.
Maintain understanding of issues with internal partners and share information and key updates with both management and associates.
Promote best practices for associates to support a cohesive team environment.
Maintain relationships with vendors as needed.
Engage team members in Webinars and new Regulatory changes which includes IRS Notices Tax Repoting changes all Regulatory changes which includes New IRA codes and any Form updates.
Take lead on SOC1 projects or FINRA related items
What makes this opportunity great:
Fast paced environment that will enable you to grow as a professional
Team of associates passionate about achieving great results for clients and give back to the communities where we live and work
Unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership
What we look for:
Education:
Bachelors Degree or equivalent of at least 57 years of IRA experience.
Knowledge/Experience:
57 years if relevant professional experience in the financial services industry required.
Experience working with Branch associates and being able to navigate across business units.
Background in applicable systems BETA Thomson ONE or LiquidOffice platforms preferred.
Proficient in Microsoft Word Excel and PowerPoint with the ability to effectively navigate the platforms.
Effective communication and organizational skills
Strong analytical skills
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Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy citizenship national origin age disability military service veteran status sexual orientation gender identity or expression genetic information or any other status protected by law.
Employment Type
Full-Time
