drjobs Risk Manager Recalls RISC

Risk Manager Recalls RISC

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1 Vacancy
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Job Location drjobs

Seattle - USA

Yearly Salary drjobs

$ 66800 - 142800

Vacancy

1 Vacancy

Job Description

At Amazon were working to be the most customercentric company on earth. To get there we need passionate and hardworking people. If you are interested about building innovative systems to protect customer safety at scale while enabling Amazon to build the place where customers can find and buy anything online this is your chance to make history.

We are looking for a Risk Manager to join our Regulatory Intelligence Safety and Compliance (RISC) team and support the expansion of our Recalls Logistics Service offering in North America.

In this role you will support this recently launched program by driving Selling Partner engagement effectuating customer remediation and managing regulatory requirements. The successful candidate should have strong business communication and writing skills proven ability to influence senior stakeholders via datadriven and actionable insights and capable of working independently in an ambiguous environment. You will partner and consult with domestic and international business legal finance and technical teams to execute recalls scale and simplify processes develop robust mechanisms and launch new product features.

Key job responsibilities
The successful candidate should have strong business and communication skills able to influence senior stakeholders via datadriven and actionable insights.

The successful candidate will also:

Maintain uptodate knowledge and solid understanding of the recalls process and the NA regulatory landscape as it pertains to product safety.
Continuously identify industry best practices and contribute to the improvement of the Recalls Logistics Services program
Plan and conduct periodic business reviews with leadership team
Embrace the use of data analytics to increase value and reduce costs to serve
Manage several projects simultaneously with precision and accuracy.
Develop key metrics and performance indicators to to track progress against business objectives and measure results
Work with cross functional teams operations business finance data and tech teams to continuously improve the program

A day in the life
1 Drive Selling Partner engagement with Amazon and regulators;
2 Execute recall activities on behalf of Selling Partners;
3 Notify customers of potential product safety hazards and remediation actions;
4 Connect with legal finance and business partners;
4 Provide program and financial updates to key stakeholders and leadership

About the team
Our vision is to enable our Selling Partners to offer earths broadest selection of safe and compliant products to our customers. We achieve our objectives by: 1 ensuring we offer only safe and compliant products in our stores 2 quickly mitigating and remediating risks if we learn of unsafe products 3 providing our Selling Partners a positive and lowfriction experience in meeting their compliance obligations 4 improving our external stakeholders perception of our ability to offer safe products and 5 fostering a culture of operational excellence to improve decision speed and accuracy while reducing cost to serve customers and Selling Partners.

4 years of program or project management experience
Bachelors degree or equivalent
Experience handling confidential information

4 years of compliance program management legal governance audit risk/loss prevention or equivalent experience
3 years of program requirements definition and data and metrics leveraging to drive improvements experience
Professional auditing qualification or similar risk or compliance credentials
Experience with SQL and Excel

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit
This position will remain posted until filled. Applicants should apply via our internal or external career site.


Required Experience:

Manager

Employment Type

Full-Time

About Company

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