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AdvisoryIndustry/Sector
Not ApplicableSpecialism
Business OperationsManagement Level
SpecialistJob Description & Summary
At PwC our people in forensic services focus on identifying and preventing fraudulent activities conducting investigations and maintaining compliance with regulatory requirements. Individuals in this field play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices.Meaningful work youll be part of
As a Financial Crime Unit Production Lead youll be part of a team that helps deliver high quality client service excellence and operational efficiency. Responsibilities provided by the business:
Utilize weekly production targets set weekly and daily production goals for the analysts; manage against targets daily
Lead daily stand up meeting reporting on production and quality targets identify gaps and approach for resolution
Update daily and weekly production and quality metrics on key trackers on client and PwC systems
Oversee teams client outreach activities ensuring team is staying within SLAs and promptly identifying delinquent responses
Identify team training behaviour process issues and suggest methods for improvement
Complete research per assignments communicated via Delivery Lead
Address quality review comments and issues as
Maintain trackers and update progress as
Actively work with Delivery Lead to identify delays in production and potential solutions
Experiences and skills youll use to solve
5 years of work experience with financial services with AML/ATF KYC and/or investigation
Experience with Microsoft Office suite of products (i.e. Word Excel Powerpointetc. including an understanding of vlookup text reference and logical information functionality in Excel
An interest in upskilling for a digital world and technology trends an openness to learning new tools and adapting how you work
Technical aptitude for learning new applications and databases (webbased research tools such as WorldCheck LexisNexis etc.
Excellent English written and verbal communication skills including ability to communicate and manage expectations with engagement teams and clients
Demonstrated selfmotivation and attention to detail with a desire to take responsibility for personal growth and development
Why youll love PwC
Wereyoull be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Communication Compliance Oversight Compliance Risk Assessment Corporate Governance Cybersecurity Data Analytics Debt Restructuring Emotional Regulation Empathy Evidence Gathering Financial Crime Compliance Financial Crime Investigation Financial Crime Prevention Financial Record Keeping Financial Transactions Forensic Accounting Forensic Investigation Fraud Detection Fraud Investigation Fraud Prevention Inclusion Intellectual Curiosity 7 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
At PwC Canada our most valuable asset is our people and we grow stronger as we learn from one another. Were committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.Were committed to providing accommodations throughout the application interview and employment process. If you require an accommodation to be at your best please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: Be a part of The New Equation.Chez PwC Canada notre atout le plus prcieux cest notre personnel. Et cest en apprenant les uns des autres que nous devenons plus forts. Nous avons cur de crer une communaut quitable et inclusive de professionnels de la rsolution de problmes dans laquelle chacun se sent vraiment sa place. Nous savons que lexprience peut prendre diverses formes et pour nous donner confiance au public et rsoudre des problmes importants nest possible que si notre milieu de travail reflte la diversit de la socit dans laquelle nous vivons.Nous tenons rpondre vos besoins tout au long du processus de demande demploi dentrevue et dembauche. Si vous avez besoin de mesures dadaptation pour tre parfaitement laise faiteslenous savoir ltape de la demande demploi.Pour en savoir plus sur linclusion et la diversit chez PwC Canada: Faites partie de La Nouvelle quation.Full-Time