Rental Car Agent
Rental Car Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Who We Are
Glendale Chrysler Jeep Dodge Ram has been part of the St. Louis community for over 50 years. We are among the top volume dealerships in Missouri and lead the pack in customer satisfaction.
We are looking for the right person to help rent and maintain our rental fleet.
Responsibilities
- Confer with customers by telephone or in person to receive necessary information for renting (pricing and availability) and call customers back within 1 hour
- Complete rental agreements on the exact vehicle the customer is renting
- Obtain necessary proof of insurance drivers license and signatures from the renter
- Upon return of vehicles check for damage mileage and gas levels and fill out the vehicle checkin sheet for every vehicle
- Close rental agreements as soon as the vehicle returns
- Ensure customers understand the policies about renting vehicles:
- No smoking
- No pets
- Renter is responsible for damages and violations
- Gas tank must be returned full
- Answer calls voicemails and emails from customers who have questions on renting vehicles
- Workwith insurance companies to have rental coverage verified as well as followup to ensure payment is received on insurance claims. Employee must call in to insurance company for rental coverage per day amount max rental coverage for this visit and where to fax the Rental invoice
- Ensure payment has been received for all rental vehicles: warranty customer pay internal and insurance claims
- Wash and detail rental fleet in a timely manner so vehicles are ready to rent as soon as possible once returned
- Track revenue and days rented on an Excel spreadsheet
- Scan rental agreements daily
- Communicate with Service Advisors and Managementon customers still in rental vehicles
- Maintain an organized working environment and ensure no customer information is left on desk unattended
Qualifications
- 1 year customer service experience preferred
- Motivated hardworking individual
- Ability to maintain professionalism and friendliness
- Ability to Saturdays
- Willingness to submit to a preemployment background check and drug test upon conditional offer of employment
- Valid drivers license required
- Ability to operate a vehicle with a manual transmission
What We Offer
- Medical and Dental insurance available
- Growth and advancementopportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Paid Training
- Paid Holidays
- Paid Vacation
- Paid Personal Days
- Paid Sick Days
- Electronic time and payroll records
- Employee fun events quarterly
Glendale Chrysler Jeep is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race color religion sex national origin age disability genetic information sexual orientation gender identity or any other legally protected status. All qualified applicants are encouraged to apply.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
