Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the worlds largest humanitarian network

Join usWhere your Career is a Force for Good!

Job Description:

Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Job Summary:

Assist in drive management activities and help secure appointments to achieve blood drive goals. Actively work at blood drives either to cover a vacant account manager territory or to aid in workload of an account manager. Provide support development and/or leadership guidance to all volunteers.

Key Responsibilities:

• Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests hold dates hours of operation staffing directions volunteer needs collateral materials needed special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff.

• Handles customer inquiries and requests in a professional courteous helpful and timely manner. Prepares and maintains all account files including correspondence operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity.

• Using approved templates and/or campaign materials may localize blood drive collateral (posters flyers table tents paycheck stuffers) to include location date time goal etc.

• Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual semiannual and/or quarterly basis.

• Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor presign up process CRM Status Report review and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members.

Qualifications:

Bachelors degree in marketing sales communications or related field; or an equivalent combination of related education and experience required.

Minimum oneyear related experience

Knowledge of group dynamics direct sales customer maintenance techniques negotiation skills and the ability to effectively implement programs is preferred.

Good organizational skills and the ability to handle multiple priorities effectively are required.

Excellent oral and written communications skills including training and presentation skills is required.

A current valid drivers license and good driving record is required. Ability to work on a team.

May be required to travel to sites throughout the Red Cross organization.

*Combination of candidates education and general experience satisfies requirements so long as the total years equate to descriptions minimum education and general experience years combined (Management experience cannot be substituted).

BENEFITS FOR YOU:

As a missionbased organization we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at 15 days a year; based on type of job and tenure

• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

• 401K with up to 6 match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short Long Term

• Service Awards and recognition

The salary range for this position is $48000$55000.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills how many years of experience you have and comparison to other employees already in this role.

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers San Diego Fair Chance Ordinance the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps the federal agency that brings people together through service and its partners the Peace Corps AmeriCorps Alums National Peace Corps Association and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering Visit to learn more including our mostneeded volunteer positions.

To view the EEOC Summary of Rights click here: Summary of Rights