Customer Success Manager
Customer Success Manager
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$ 168397 - 199700
1 Vacancy
Job Description
To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Were Salesforce the Customer Company inspiring the future of business with AI Data CRM. Leading with our core values we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too driving your performance and career growth charting new paths and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.
Salesforce Inc. seeks Customer Success Manager in San Francisco CA:
Job Duties: Partnering with a few assigned accounts continually focusing on the customers business goals to improve their overall technical and operational health and realize the maximum value from their Salesforces Mulesoft product investment. Be proactive and aware of the customers key events needs potential risks and value drivers. Leverage Enterprise Integration expertise develop a deep technical understanding of customer Mulesoft implementation and share best practices. Act as a point of contact for any major incidents leading the customers expectations and communications through resolving such incidents. Acts as the primary technical interface for Mulesofts Signature customers and works collaboratively across internal and external stakeholders including partners and ISVs as required to address the customers needs. Help customers achieve their business goals and outcomes on the Mulesoft by: coordinating the completion of the Signature Success catalog of services as required for your customer; providing timely proactive Mulesoft feature guidance based on the areas of interest of your customer; acting as an advisor to your customers for the adoption of new features of Mulesofts annual release schedules and identifying potential challenges and risks to your customers implementation. HQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street 415 Mission Street and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required.
Minimum Requirements: Bachelors degree (or its foreign degree equivalent) in Computer Science Engineering (any field) or a related quantitative discipline and three 3 years of progressively responsible experience in the job offered or in any occupation in related field.
Special Skill Requirements: 1 SOA Service; 2 Mulesoft; 3 Anypoint Platform; 4 Cloudhub; 5 RTF; 6 Anypoint MQ; 7 Azure / AWS; 8 IBM Integration Bus; 9 Java; 10 Websphere MQ; 11 Linux; 12 Database technologies; and 13 DevOps process. Any suitable combination of education training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.
Salary: $168397.00 $199700.00 per annum.
Certain roles may be eligible for incentive compensation equity and benefits. More details about company benefits can be found at the following link: .
Submit a resume using the apply button on this posting or by email at: at Job#. Salesforce is an Equal Opportunity & Affirmative Action Employer.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of nondiscrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit competence and qualifications without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law. This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey. It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between. Recruiting hiring and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation benefits promotions transfers reduction in workforce recall training and education.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Salesforce will consider for employment qualified applicants with arrest and conviction records.For New Yorkbased roles the base salary hiring range for this position is $168397 to $199700.For Coloradobased roles the base salary hiring range for this position is $168397 to $199700.For Washingtonbased roles the base salary hiring range for this position is $168397 to $199700.For Washington D.C based roles the base salary hiring range for this position is $168397 to $199700.For Maryland based roles the base salary hiring range for this position is $168397 to $199700.For Californiabased roles the base salary hiring range for this position is $168397 to $199700.For Hawaiibased roles the base salary hiring range for this position is $168397 to $199700.For Illinois based roles the base salary hiring range for this position is $168397 to $199700.For Minnesota based roles the base salary hiring range for this position is $168397 to $199700.Compensation offered will be determined by factors such as location level jobrelated knowledge skills and experience. Certain roles may be eligible for incentive compensation equity benefits. More details about our company benefits can be found at the following link: .Required Experience:
Manager
Employment Type
Full-Time
