Licensing Specialist
Licensing Specialist
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Job Description
About Us
Learn Lead & Grow at Sitel Group
We believe experiences are everything and that happy associates are successful ones. Thats why we give our people the tools and the freedom to learn grow have fun and be themselves.
GROW AS YOU invest in you with internal programs training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools skills and resources to develop both professionally and personally. You choose where you want to go; we help you get there.
BE BOLD BE YOU.#SitelLife represents our commitment to our people to YOU. Its about coming exactly as you are. We empower everyone to live their truth be themselves and use their voice and we give them a platform to do so.
WORK TOGETHER TO MAKE AN strive to make the world a better place and empower others to do the same. We are missiondriven and we leverage the power of our people to make a positive impact in the communities in which we live and work.
GAIN STABILITY EXPAND celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy such as paid time off and referral bonuses. Plus fun perks like employee discounts.
MAXIMIZE YOUR value open honest and constructive conversation. We encourage you to speak up and we listen when you do. Through MAX our global community we leverage our peoples innovative ideas experiences and feedback to shape and drive the future of Sitel Group.
About Sitel Group
As a global leader in endtoend customer experience (CX) products and solutions Sitel Grouppartners withthe worlds bestloved brands from Fortune 500 companies to local startups to design buildand delivera competitive edge across all customer touchpoints.
With our awardwinning culture built on 35 years of industryleading experience and commitment to improving the employee experience we improve business results by pairing innovative design thinking and digital solutions including selfservice artificial intelligence (AI) automation and datadriven analytics with the expertise emotion and empathy of our people toCreate Connection. Value Conversation.
SUMMARY OF JOB RESPONSIBILITIES
Assists with the development and implementation regarding the licensing administration for all insurance agents.
Processing all functions pertinent to Licensing and Appointments.
These functions include but are not limited to:
Coordinating completing and monitoring the professional insurance licensing and appointing process for the firm and its employees in accordance with state regulations.
Obtaining maintaining and terminating the appropriate insurance licenses and appointments while ensuring strict compliance with state insurance department regulations and maintaining effective communication with all affected parties.
Maintain/update databases ensuring the integrity of data.
Track regulatory licensing and appointment requirements for all licensed agents.
Build and maintain reports for agents in the hiring process as well as currently licensed agents.
Coordinate prelicensing and continuing education functions.
Effectively communicate with and serve our agents internal and external customers and state regulators.
Handle confidential information with the highest ethical and professional standards.
EDUCATION
High school diploma or equivalent work experience required
EXPERIENCE TARGET
Office and clerical experience preferred.
Knowledge of insurance licensing processes and regulations is a strong plus
KNOWLEDGE/ABILITIES
Ability to operate a computer telephone copier fax machine and other office equipment.
Knowledge of Microsoft Word Excel and Outlook.
Ability to learn new software and navigate the internet.
Must be highly organized detailoriented and possess excellent verbal and written communication skills.
Must be able to manage to and meet deadlines.
Able to maintain a minimum of the set standard production requirements and accuracy levels.
Interpret and apply concepts based on company policies and procedures as well as state regulations.
Must be able to process a variety of tasks and high volumes of work in a fastpaced environment.
Strong keyboarding skills and experience using a variety of technology tools.
Must be adaptable to a changing environment and shifting responsibilities.
SKILLS
Ability to work independently and collaboratively as situations require with solid problem resolution skills.
Independent judgment required to manage multiple tasks and deadlines with minimal supervision. .
Willingness to support other regional office positions as needed. .
Required Experience:
Unclear Seniority
Employment Type
Full Time
