Clinic Supervisor
Clinic Supervisor
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Job Description
Overview
Catholic Charities of Buffalo is hiring a fulltime Clinic Supervisor for the Monsignor Carr Institute in Buffalo (Humboldt and Rich locations). This role involves overseeing daily operations of OMHlicensed outpatient behavioral health clinics providing administrative and clinical supervision and ensuring highquality client care.
Catholic Charities is a nonprofit organization that offers an array of programs that strive to empower individuals children and families. Catholic Charities of Buffalo NY is the most comprehensive human service provider serving the eight counties of Western New York with dozens of programs at 40 professionally staffed locations. Our programs include comprehensive counseling services for all ages basic emergency assistance including operating 8 food pantries mental health services chemical dependency treatment educational and job readiness services services to older adults marriage counseling immigration and refugee assistance and a variety of programs that address prevention and treatment of a number of family issues. We strive to provide HOPE for all seasons.
Job Responsibilities
Oversee daily clinic operations to ensure smooth and efficient functioning
Supervise clinical staff providing guidance support and performance evaluations
Develop implement and review clinic policies and procedures for compliance with healthcare regulations
Coordinate and manage patient care including scheduling appointments and managing patient records
Address and resolve patient complaints and issues to ensure high patient satisfaction
Develop and manage the clinics budget including ordering and maintaining inventory of supplies
Recruit hire orient and train new clinic staff members; provide ongoing training and development for existing staff
Ensure all clinical operations comply with local state and federal laws and regulations
Maintain accurate records of patient treatment and progress
Promote adherence to high ethical standards consistent with the Catholic Charities Corporate Compliance Program Code of Ethics legal mandates labor laws NYS Justice Center NYS OMH managing contractual regulations and other accreditation standards
Communicate regulations standards applicable policies and procedures to team members and monitor compliance
Utilize electronic medical record (EMR) database system reports/queries to monitor and manage productivity and quality clinical performance
Respond to crises and highrisk/safety concerns; identify and implement corrective action as necessary
Assist in developing and implementing continuous quality improvement (CQI) processes
Provide coverage as needed to meet clinic and client needs; may hold a small caseload at times
Minimum Qualifications
Masters degree in social work mental health counseling or Qualified Health Professional related field. Must hold a clinical license in NY State (LCSW/LMHC).
At least three 3 years of postmasters degree experience providing direct treatment in a behavioral health setting.
At least one 1 year supervisory experience preferred.
Exceptional interpersonal and communication (oral and written) skills required.
Demonstrated ability to engage lead and maintain effective relationships with a clinical team
Demonstrated agility initiative ability to work independently and efficiently (effective organizational and time management skills) and produce results
Indepth familiarity with WNY community and continuum of human services (health behavioral health and social services) systems organizations and resources
Fluent in various computer applications (e.g. Word Excel) electronic database systems and electronic health records
Experience with 10e11 EMR system a plus
Requires travel must possess valid NYS driver license and agencyrequired level of auto insurance coverage and be able to travel as needed within the eight county WNY region.
Must be prepared to work a flexible schedule in order provide personcentered care and participate in agencyrelated activities/events that may take place outside of typical business hours.
What We Offer
40 hours per week
13 paid holidays
25 PTO days per year (Prorated based on first year start date)
Comprehensive health dental & vision offerings for fulltime
Employerpaid life insurance for fulltime
Ancillary benefit offerings for fulltime
Flexible Spending Account (FSA) option for fulltime
Health Savings Account (HSA) when electing a high deductible health plan for fulltime
Employerpaid Employee Assistance Program (EAP)
403b Retirement Plan (Eligible after first pay period) with employer contribution after six months
Applicants: Please note that all positions with Catholic Charites of Buffalo are worked in New York State.
Compensation range may vary based on factors including but not limited to skills education location and experience.
Apply today at: an Equal Opportunity Employer Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals regardless of race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process please contact .
Required Experience:
Manager
Employment Type
Full-Time
