VOCO -The Shelby Myrtle Beach Server Assistant BusserRunner
VOCO -The Shelby Myrtle Beach Server Assistant BusserRunner
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USD 14 - 14
1 Vacancy
Job Description
Job Details
Description
F&B Server Assistant (Busser/Runner)
At The Shelby we dont just run food and clean upwe craft unforgettable experiences. As the Sever Assistant youll be key in creating unforgettable moments for our guests by your professional approach to bringing food and helping the guest with the most important details of their meals. Your commitment to providing an elevated guest experience and attention to detail will keep everything running smoothly in line with hotel and brand standards. More than just bringing food youll contribute to a seamless and comfortable guest experience turning ordinary stays into extraordinary memories through exceptional service and genuine connections.
ABOUT OUR COMPANY
Springboard Hospitality is a premier thirdparty hotel management company with a 30 year history transforming lifestyle hotels from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators savvy storytellers adventureseekers tech entrepreneurs freethinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people properties & communities. From memorable moments at the front desk to thoughtful room touches to inspired onsite programming the Springboard team is committed to empowering the travelers journeyinviting them to experience the frequency of each hotels locale pushing authentic human connection exploration and discovery while also driving revenue.
Springboard values intentional culture and wholeheartedly believes in nurturing training and empowering the careers of the hospitality leaders of today and tomorrow encouraging them to travel and explore through Springboards awardwinning portfolio. From work life balance to career development Springboard values and invests in the greater team reflected in zero corporate turnover during the pandemic well positioned for continued growth through the future.
VOCO an IHG Hotel
VOCO IHGs fastestever global brand expansion embodies its Latin roots with the meaning to invite and call together reflecting a charming and approachable nature. Each VOCO destination celebrates its unique locale while maintaining a distinct and consistent style. Guests can enjoy a blend of local flair and personal touches combined with a relaxed unstuffy atmosphere that promises memorable experiences.
VOCO The Shelby Myrtle Beach blends modern elegance with coastal charm offering guests an unforgettable stay. Our boutique hotel promises personalized service stunning accommodations and a warm inviting atmosphere. Were not just a place to stay; were a destination that celebrates the unique spirit of Myrtle Beach.
Renovation to be completed by Spring 2025.
ABOUT THE ROLE
is all about keeping the dining experience smooth and efficient. Its a behindthescenes hero positionsupporting the servers keeping guests happy and making sure the restaurant runs like a welloiled machine.
SCOPE OF WORK TEAM
Reports to the Food & Beverage Director / Sous Chef
Supports special F&B staff
Food Runner Responsibilities:
Delivering Food: Bringing dishes from the kitchen to the correct tables quickly and accurately.
Communicating with Kitchen & Servers: Making sure food goes out fresh and in the right order and updating staff on any delays or issues.
Checking Orders: Ensuring everything is correct on the plate before it reaches the guest (sides sauces temperature etc..
Presentation & Timing: Making sure plates are clean neat and served while hottiming is everything!
Busser Responsibilities:
Clearing Tables: Quickly removing used plates glasses and utensils once guests are done.
Resetting Tables: Wiping down surfaces and setting tables with fresh silverware napkins and menus.
Maintaining Cleanliness: Keeping dining areas floors and service stations tidy and wellstocked.
Supporting Servers: Refilling water bringing extra napkins or condiments and helping with large parties or busy times.
ICE will be the most important part of all service for all facets of the F&B
Qualifications
EXPERIENCE:
Prior Experience:
Previous experience preferred
IT Expertise:
Advanced knowledge of computer software (POS SilverWare) and web analytics tools is preferred.
Education:
No formal education required; High School diploma or equivalent desired
Subject Expertise:
Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
Report any unusual occurrences and/or request to Supervisor.
Must be able to follow directions with attention to detail speed and accuracy
Must be a team player with the ability to work under minimal supervision
Must be able to multitask in a fastpaced work environment
OTHER EXPECTATIONS:
Abide by payroll policies procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
Demonstrate a working knowledge of all company safety and security procedures.
Travel required: As needed for hotel familiarization content creation shoots and to meet with colleagues.
Hours Required: Must primarily work during Springboard Hospitality business hours Monday Sunday 7am 10pm (EST) while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.
Benefits:
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:
Full Time Benefits
Competitive Base Salary
Vacation
Medical Dental Vision Life Pet Insurance
401K
Costco Membership
Bereavement Leave
Management Contract Referral Program
Education Assistance
Additional Per Position
Employee Rates at all of Springboard Hospitalitys 35 Hotels
Associate of the Month/Quarter & Companywide Associate of the Year Programs
Associate Referral Bonus Program
Springboard Hospitality Core Values:
CONNECTED. We are plugged into people technology and the cutting edge of culture.
INDEPENDENT. We are freethinkers who embrace diversity and advocate for innovation.
COLLABORATIVE. We are collaborative and believe that the best solutions are found by working handinhand.
PERSONALIZED. We are devoted to authentic human connection personalizing our approach to the guests and owners that we serve.
DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.
OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race color sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender religious creed (including religious dress and grooming practices) marital status domestic partner status age national origin or ancestry physical or mental disability medical condition genetic information and characteristics sexual orientation gender identity or expression military or veteran status or any other basis protected under federal state or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
Employment Type
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