Museum Tour Operations Manager
Museum Tour Operations Manager
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USD 50000 - 75000
1 Vacancy
Job Description
Paisley Park Princes creative sanctuary is seeking a skilled and knowledgeable individual to lead and manage the Museum Tour Operations Department. As the Museum Tour Operations Manager you will be responsible for training providing excellent customer service and ensuring that all guests who enter Paisley Park are provided with the experience of Princes legacy.
Job Qualifications
- Strong knowledge of guided museum tour experiences
- Ability to create unique and memorable experiences for museum guests
- Excellent leadership communication and interpersonal skills
- Strong organizational skills and multitasking abilities with the capacity to manage multiple projects
- Ability to work effectively in a team environment
- Detailoriented with strong problemsolving skills
- Knowledge of Prince Rogers Nelson and Music History
Job Requirements
- Provide guests with exceptional customer experiences while ensuring the safety of our guests
- Excellent leadership skills ability to provide guidance support and knowledge to tour guides and the script
- Ability to prepare and conduct all Paisley Park Tours: PE PVE and ULT VIP
- Flexible availability to work events special guest tours group tours and other needs that fall outside of normal work hours
- Provide weekend leadership and support to Paisley Park staff
- Prepare and refresh content in the tour script at regular intervals and throughout important dates throughout Princes legacy
- Training new tour guides in a professional and informative manner
- Create tour schedules and handle scheduling conflicts
- Schedule group tours and walkthrough tours into current tour schedule
- Identify and problem solve through all tour flow issues
- Provide leadership for tour guides by shadowing their tours monitoring their uniforms and providing experiential knowledge
- Evaluate and enhance tour content and procedures
- Accurately research answers to questions from tour guides and ensure the validity of the answers
- Vetting interviewing and hiring all tour guides
- Maintaing high standards of quality and experience
Physical Demands
- Must be able to stand for long periods of time
Schedule
- Thursday Monday schedule including events Salary position
Benefits
- 401 K with matching contributions complimentary tour tickets discount at retail store and caf health benefits paid holidays and personal leave
About Paisley Park
- Paisley Park is an active museum stateoftheart recording studio and concert venue
- The facility served as Princes home creative sanctuary and production complex
- Continuing Princes vision for Paisley Park todays venue welcomes fans musicians and audiophiles for tours concerts festivals and special events.
- As Prince was a pescatarian Paisley Park is a Pescatarian food environment while on the Paisley Park campus
- Fish eggs and dairy are fine inside the building; beef pork chicken and other meats can be eaten in your vehicle or you may take meals offsite.
- Paisley Park is a nonsmoking campus
Required Experience:
Manager
Employment Type
Full-Time
