Operations Manager - St Louis MO - Onsite
Operations Manager - St Louis MO - Onsite
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Summary:
The Operations Manager is responsible for the daytoday operations of a Pharmacy fulfillment team including drug warehouse / inventory and supplies. Plans coordinates directs and participates in all activities related to the dispensing delivery receipt and handling of medications within corporate and regulatory guidelines. Works with site leadership to develop policies procedures and the business plan for the site. Oversite of production levels and service standards. Oversite of hiring training and evaluation of staff. Provides expert content/professional leadership on complex assignments/projects. Use deep professional knowledge and acumen to advise functional leaders.
Express Scripts by Evernorth is committed to making pharmacy simpler and better. From our industryleading supply chain team to our specialized clinical experts were focused on making sure patients get and can stay on the medications they need at prices they can afford. Bring your drive and passion for purpose. Youll get the opportunity to make a lasting impact on patients lives.
This is the 2nd Shift onsite position at our St. Louis MO pharmacy fulfillment location. The shift is Monday through Thursday 1:30PM 12:00AM.
What we Offer:
- Health coverage effective day 1 (including medical dental vision).
- 401(k) plan with company match.
- Education reimbursement plan.
- Growth and Advancement opportunities.
Responsibilities:
- Schedule and monitor staff and day to day workflow. Develop employees skills evaluate performance and provide feedback. Facilitate resolution of employee relations. Conducts hiring training and evaluation of staff.
- Develop track and monitor employees compliance to safety quality service and production standards.
- Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist to monitor costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational system customer service quality and professional issues. Work in production as needed.
- Implement programs and process improvements to enhance the level of internal and external customer service provided. Work with Director of Operations to analyze operations and overall efficiencies of the pharmacy.
- Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in crossfunctional meetings and projects.
- Assist with inventory oversight of Warehouse activities as needed.
Requirements/Qualifications:
- Bachelors Degree preferred
- Experience with pharmacy operations or PBM preferred
- Relevant operations experience (i.e. pharmacy warehouse distribution production manufacturing engineering)
- Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position Required
- Demonstrated leadership skills; to include direct management of various levels of staff
- Knowledge of lean or process improvement methodologies and ability to implement continuous improvement strategies; certification in lean Six Sigma or related principle preferred
- Demonstrated problem solving skills with the ability to work crossfunctionally to resolve issues and generate results
- Analytical thinking and demonstrated ability to leverage data for problem solving and prioritize
- Excellent communication skills (oral and written)
- Able to work towards specific deliverables within environments of tight deadlines and significant pressure
- Excellent customer service skills required
- Demonstrated operational decisionmaking (i.e. staffing demand planning quality etc.
This role is Worksite dependent and can only be performed onsite.
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobaccofree policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Manager
Employment Type
Full-Time
