Engagement Consultant
Engagement Consultant
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Salary Not Disclosed
1 Vacancy
Job Description
Role Summary:
The Engagement Consultant works with employers and brokers to develop and execute health engagement strategies based on clientspecific needs. The Engagement Consultant coordinates awareness and education activities geared towards helping clients and customers become better consumers of healthcare and maximize the value of the solutions they purchase from Cigna Healthcare.
Essential Functions & Scope of Role:
- Partner with Client Manager or Client Service Consultant to understand client needs and objectives and deliver on client strategy.
- Consult with Client on effective wellness program framework virtually or inperson based on client needs/preferences.
- Maintain indepth knowledge of Cigna products/solutions/services across all product lines (including but not limited to Medical Pharmacy Dental Behavioral Clinical inclusive of Wellbeing incentives).
- Advise on Client Wellness Funds utilization for assigned book of business and facilitate payments through the funds.
- Participate in finalist midyear crosssell broker and analytics opportunities to provide insights on Cignas health and wellbeing capabilities.
- Supports Healthy Workforce Designation opportunities for clients. Present Cigna employee benefits for new or renewing clients.
- Effectively leverages Expert Advisors (e.g. Client Service Consultants Platinum or Gold Service team Implementation Managers WellBeing Strategists and others) to deliver on client expectations.
Qualification
- Bachelors degree (preferred) or equivalent experience in healthrelated industry Experience in corporate health promotion program design is preferred
- Excellent oral and written communication skills
- Experience in developing and managing key relationships (internally and externally)
- Team player with proven ability to prioritize and manage multiple tasks simultaneously and meet timelines within a fastpaced environment
- Strong skills in Outlook Webex CRM (Salesforce) and other Microsoft 365 suite of programs.
- Must be willing to travel to local and remote clients/customers and trainings/meetings as needed 3035; overnight travel may be required; markets may vary
- Must reside in local market with ability to commute to local Cigna office and meet inperson commitments 23 days per week (either inoffice or inmarket with clients/customers)
- If working in WVA FL TX: Ability to obtain Health & Life Insurance license
Competencies
- Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals.
- Balances Stakeholders Anticipating the needs of multiple stakeholders.
- Communicates Effectively Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences.
- Interpersonal Savvy Relating openly and comfortably with diverse groups of people.
- Customer Focus Building strong customer relationships and delivering customercentric solutions
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna Healthcare
Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobaccofree policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Contract
Employment Type
Full-Time
