Amazon is looking for a Senior Product Manager with a strong track record of delivery and proven experience in project and product management to own strategic tactical crossfunctional and technology projects and programs across multiple verticals.
You will establish and lead a suite of audit products for Last Mile Fleet Maintenance and Repair integrating data analytics risk management fraud detection and controllership practices. In this role you will explore the application of data algorithms to detect outliers anomalies and potential risks ensuring that Amazons fleet operations maintain the highest standards of efficiency and accountability.
Key job responsibilities Develop and implement a robust Audit Program to monitor and assess Maintenance and Repair operations across the fleet. Establish mechanisms to identify and mitigate risks including operational inefficiencies fraud and compliance gaps. Leverage advanced data analytics to identify trends measure performance and highlight areas for improvement. Lead crossfunctional initiatives to address systemic challenges ensuring alignment with longterm business objectives. Communicate with senior managers business leaders and other stakeholders to support key initiatives. Develop implement and oversee KPI reporting for a program portfolio ensuring clear visibility of milestones and project performance.
A day in the life This leader will work with all stakeholders in the Last Mile Fleet Team Fleet Management Companies Delivery Service Providers thirdparty service providers and internal stakeholders to manage all leadership escalations and drive new initiatives to continuously improve the customer experience.
This position requires experience in strong data analytics product/program management skills critical thinking problemsolving process improvement and the ability to manage multiple priorities.
About the team Amazon Logistics mission is to provide the best last mile customer experience delivering each package to the customers doorstep through a choice of innovative delivery options. To provide this customer experience Amazon Logistics works closely with Last Mile Delivery Service Partners who operate and manage a fleet of vehicles and drivers. Fleet maintenance is a significant area of opportunity as current options are often inefficient ineffective and more expensive than they should be. To mitigate these challenges we are developing and launching transformative programs to ease the burden of fleet maintenance on our Delivery Service Providers.
5 years of product or program management product marketing business development or technology experience Bachelors degree or equivalent Experience in using statistical analysis to identify issues or opportunities for improvement Experience with end to end product delivery Experience in quantitative and qualitative research
Experience in influencing senior leadership through data driven insights Experience working across functional teams and senior stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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