IT Specialist
IT Specialist
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$ 88000 - 130000
1 Vacancy
Job Description
Location:
(HPES) Pleasanton CAJob ID:
R0087794Date Posted:
Company Name:
HITACHI AMERICA LTD.Profession (Job Category):
IT Telecom & InternetJob Schedule:
Full timeRemote:
NoJob Description:
IT Specialist
Company:Hitachi Particle Engineering and Services Inc.
Department:Operations Department Business Operations Division
Location:Pleasanton CA
Status:Regular Full Time
The Company
Hitachi drives Social Innovation Business creating a sustainable society through the use of data and technology. We solve customers and societys challenges with Lumada solutions leveraging IT OT (Operational Technology) and products. Hitachi operates under the business structure of Digital Systems & Services supporting our customers digital transformation; Green Energy & Mobility contributing to a decarbonized society through energy and railway systems and Connective Industries connecting products through digital technology to provide solutions in various industries. Driven by Digital Green and Innovation we aim for growth through cocreation with our customers. The companys consolidated revenues for fiscal year 2022 (ended March 31 2023 totaled 10881.1 billion yen with 696 consolidated subsidiaries and approximately 320000 employees worldwide. For more information on Hitachi please visit the companys website at.
Summary:
Under limited supervision responsible for working with IT support providers to provide the overall planning organizing and of all IT functions (Applications Infrastructure IT Security/Compliance) for the company and its multiple sites.
Responsibilities:
Oversee communication and customer/client relationships with IT support providers to ensure the services meet endusers and regulatory requirements as well as the support and maintenance of existing applications and development of new technical solutions.
Coordinate with It support providers to ensure overall system stability and implement tactical approaches as well as drive strategic improvements.
Coordinate overall security regulatory and data privacy compliance by aligning with internal and external requirements and ensure that these systems are appropriately compliant.
Monitor IT service providers including but not limited to measuring reporting and tracking endusers satisfaction measuring reporting and tracking service performance.
Assist in identifying developing coordinating and implementing initiatives/projects and IT activities that create efficiencies improve IT service quality and increase IT security.
Coordinate with IT Support Providers controls (release change incident reporting problem management etc. to ensure coherent processes and sustainable results.
Document and implement internal IT policies and procedures adhering to internal and external rules and regulations and provide training to endusers as required.
Deliver comprehensive communications to management regarding the IT status and activities in both written and presentation form.
Monitor overall IT activities to ensure excellent support both technical and nontechnical with outstanding customer service and end user satisfaction in a timely manner.
Assist in developing and implementing Business Continuity and Disaster Recovery plans.
Assist with audits conducted by parent company and implement changes as required.
Job Qualifications:
Bachelors degree in information technology computer technology or a similar field.
Minimum of 5 years experience in IT environment with progressive roles.
Proficiency in computer hardware software cabling installation networking and security
Excellent coordination and organizational skills.
Strong troubleshooting analytical thinking and problemsolving skills.
Multitasking and timemanagement skills
Good interpersonal skills and the ability to communicate effectively with technical and nontechnical personnel.
50 travel required.
Performs other duties as assigned or directed.
Physical Activities Required To Perform Essential Job Functions:
Lift and carry 20 pounds occasionally. Communicate by speech and hearing continuously. Write by hand and keyboard. Movement within office complex. Communicate by telephone and in person. Visual acuity needed for computer use and reading of documents schematics and drawings.
Mental Activities Required To Perform Essential Job Functions:
Moderate English reading and writing and math skills. Ability to learn memorize and then accurately follow established procedures for routine or recurring tasks. Must be meticulously accurate in maintaining alpha numeric files and in performing selfreviews of his or her own work.
Job conditions:
Works alone and with others in a general office setting.
Our Values
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesnt impact your ability to do the job including race colour religion sex sexual orientation gender identity national origin veteran or disability status. We are proud of Japanese heritage with our values expressed through the Hitachi Spirit:
Wa Harmony Trust Respect
Makoto Sincerity Fairness Honesty Integrity
KaitakushaSeishin Pioneering Spirit Challenge
EOEFemales/Minorities/Protected Veterans/Individuals with Disabilities.
For California only (as required by Californias Pay Transparency for Pay Equity Act SB 1162: The expected rate for this position in our California office is $88000 $130000.Pay is determined based on a variety of factors including but not limited to depth of experience in the practice area. Employees are eligible to participate in Hitachi Americas variable pay program subject to the programs conditions and restrictions.
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Equal Opportunity Employer (EOE)Females/Minorities/Protected Veterans/Individuals with Disabilities
If you need a reasonable accommodation to apply for a job at Hitachi please send the nature of request and contact information to Queries other than accommodation requests will not be responded to.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
