Field Application Scientist 2
Field Application Scientist 2
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Job Description
Job Description
Job Description
Core Job Summary
Position Summary:
Postsale technical staff position in which predominant job responsibilities and requirements occur after the sale of the organizations product to the client. Provides postsales technical expertise during the installation implementation and maintenance of company products. May be involved in implementing detailed customer installation requirements and/or customization. Ensures that clients needs have been met and that the product/solution is fully functioning according to specification. May provide followup support to company sales staff and customer personnel by disseminating technical information on specific applications.
Changes to individual responsibilities may occur due to business needs and other related duties may be assigned.
Scope of Responsibilities:
Applies company policies and procedures to resolve a variety of issues.
Determines a course of action based on guidelines. Modifies processes and methods as required.
Works on assignments of moderate scope where problem solving requires application of learned techniques.
Builds productive working relationships internally and externally.
Provides standard professional guidance and collaborates to resolve mutual problems.
Works autonomously and receives little instruction on daytoday work/new assignments.
Exercises judgment within defined procedures and practices to determine appropriate action.
Experience/Education:
Typically requires a Bachelors degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
Core Job Summary
Core Job Summary
Position Summary:
Postsale technical staff position in which predominant job responsibilities and requirements occur after the sale of the organizations product to the client. Provides postsales technical expertise during the installation implementation and maintenance of company products. May be involved in implementing detailed customer installation requirements and/or customization. Ensures that clients needs have been met and that the product/solution is fully functioning according to specification. May provide followup support to company sales staff and customer personnel by disseminating technical information on specific applications.
Changes to individual responsibilities may occur due to business needs and other related duties may be assigned.
Scope of Responsibilities:
Applies company policies and procedures to resolve a variety of issues.
Determines a course of action based on guidelines. Modifies processes and methods as required.
Works on assignments of moderate scope where problem solving requires application of learned techniques.
Builds productive working relationships internally and externally.
Provides standard professional guidance and collaborates to resolve mutual problems.
Works autonomously and receives little instruction on daytoday work/new assignments.
Exercises judgment within defined procedures and practices to determine appropriate action.
Experience/Education:
Typically requires a Bachelors degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
At Illumina we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation Illumina has always been rooted in openness collaboration and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zeronet gap in pay regardless of gender ethnicity or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences increase cultural awareness and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status citizenship status and genetic information. If you require accommodation to complete the application or interview process please contact To learn more visit: This role is not eligible for visa sponsorship.
Employment Type
Full-Time
