Broker Claims Relationship Lead
Broker Claims Relationship Lead
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£ 40000 - 55000
1 Vacancy
Job Description
Broker Claims Relationship Lead
Salary:
As we continue to grow we continue to invest in our Claims Proposition. This brand new role is testament to our commitment in Claims.
We are looking for a Broker Claims Relationship Lead who will be responsible for looking after our broker partners in the North West region in conjunction with our trading and distribution colleagues for the region. We have a one face to market approach in each region which is a key priority for this role.
Are you someone who thrives on fostering strong broker partnerships
Do you love to use your expertise in claims relationship management to drive communication and strategic alignment throughout the claims process
If this is you we would love to hear from you.
A bit about the job:
The Broker Claims Relationship Lead will work within the North West region of brokers to support Aviva clients in the Aviva Claims Proposition. Building strong internal and external relationships for the benefit of the client and Aviva Commercial business is a key aspect of this role. You would be working closely with the regional distribution team all product line operational claims teams underwriting and senior Aviva stakeholders.
Interpreting claims data in order to drive improvements with overall claims trending is an important part of the role. You will act as a role model coaching and mentoring colleagues where appropriate actively pursuing opportunities to improve processes and procedures to assist the Commercial business.
You will support the development implementation and ongoing management of relationships with external suppliers partners or contractors ensuring standards are communicated and implemented in order to maintain service levels and efficiencies to meet targets.
The successful candidate will support projects aimed at system or process improvement at a local or national level in order to drive continuous improvement of service and engage others through Aviva Brand Values and standards as well as the development implementation and on going management of market leading sourcing strategies to ensure regulatory compliance is maintained.
Skills and experience were looking for:
Experience of working with commercial claims ideally at leader level understanding your clients business and managing long term relationships with brokers
Successful participation in new business propositions
Identifying claims trends and working with clients and brokers to deliver improved claims experiences
Strong senior stakeholder management background
ACII certificate or relevant professional qualification or equivalent experience.
What youll get for this role:
Our purpose with you today for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Starting Salary: (depending on skills experience location and qualifications)
Bonus opportunity 10 of annual salary Actual amount depends on your performance and Avivas.
Generous pension scheme Aviva will contribute up to 14 depending on what you put in.
29 days holiday plus bank holidays and you can choose to buy or sell up to 5 days
Make your money go further Up to 40 discount on Aviva products and other retailer discounts
Up to 1200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carers leave
Flexible benefits to suit you including sustainability options such as cycle to work
Make a difference be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending around 50 of their time in our offices every week combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied please send us an email stating that you have a disclosed disability and well interview you.
Wed love it if you could submit your application online. If you require an alternative method of applying please send an email to
Employment Type
Full Time
