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1 Vacancy
Overview:
Student employee will provide customer service and office/faculty support. Students in this role will be generally trained on customer service and office tasks. A typical day could include staffing front desks and answering phones or assisting the division office as needed.
Campus Location:
Des Plaines
Length of Employment:
April July 2025 with opportunity to renew
Can a student do homework in this position
Sometimes
Hours available:
Varies based on assignment 410 hours a week.
Schedule Flexibility:
Student schedule will fluctuate based on what assignments are accepted/refused. Once accepted students are expected to follow through with their determined schedule with minimal adjustments.
Position Expectations:
Desk/space coverage working independently on projects extensive workflow confidentiality answer questions from first year PTA students and direct students to appropriate faculty or lab assistant.
Tasks Duties and Responsibilities and Learning Outcomes:
Greet and direct students and visitors to offices based on individuals needs (PF)
Provide office support including filing scanning shredding and copying. (CM)
Answer incoming calls and direct calls to respective departments. (CM)
Make sure Faculty Office (Room 224 is organized. (CM)
Load paper in the copier in Room 224 and 204 in the Lee Center (TW)
Check pencil supply paper scantron and refill if needed. (PF)
Clean/organize your work area including drawers and top of desk. (PF)
Run office errands if needed (CM)
Answer questions from first year PTA students and direct students to appropriate faculty or lab assistant.
Student Employment Learning Outcomes Defined:
The National Association of Colleges and Employers (NACE) has identified 8 career readiness competencies that broadly prepare college students for a successful transition into the workplace. Listed in alphabetical order they include:
1. Career and Self Development (CD)
2. Communication (CM)
3. Critical Thinking (CT)
4. Equity and Inclusion (EI)
5. Leadership (LD)
6. Professionalism (PF)
7. Teamwork (TW)
8. Technology (TC)
For more information about the NACE Career Readiness Competencies please visit: Qualifications (Knowledge Skills and Other Abilities):
Student must be enrolled in at least six credit hours during the Fall and Spring semesters. Employment over the summer is allowed for students taking at least 1 credit class during summer or students continuing registration into the following Fall semester.
At time of hire the student has a minimum cumulative GPA of 2.0 or first semester enrolled at Oakton.
Must have successfully completed PTA 107 and PTA 110 courses.
Student can show proof of eligibility to work in the United States.
Student is making satisfactory progress toward achieving their educational goals.
Demonstrated reliability and responsibility.
Friendly flexible organized courteous and punctuality a must.
Exceptional communication and organizational skills with strong detail orientation preferred.
Proficiency and experience using Microsoft Office and Google technology (GSUITE) preferred.
Demonstrated ability to work independently.
Some evening hours.
Application Process:
All interested applicants should complete an online application and provide a resume. Upon review of the applications selected candidates will be contacted for an interview. Please contact Melissa Mendoza at with any questions.
Student