Blood Bank Technical Specialist - Greater Los Angeles Includes San Diego to Bakersfield

We are seeking a Blood Bank Technical Specialist to join our team of professionals at Werfen to cover (ADD Territory). This person will support the implementation of specified product lines and deliver ongoing field support for instrumentation and reagents after installation and golive. Secondary ownership of assigned customer targets within geographic territory. Achievement of annual instrument golive and reagent sales objectives in all targeted Werfenmarkets. Lead the stages of the Sales Lifecycle associated with instrument golive and customer complaint handling within assigned customer base. Provide training and technical support in the field for instrumentation manual methods and reagents. Leverage all relevant Werfenresources to supply Werfen customers with readily available advice direction and confidence on technical and business items that occur on an ongoing basis. Work collaboratively with the Blood Bank Business Manager to grow reagent sales support instrument base and address ongoing customer needs. Build and manage customer relationships within assigned geography. Work in conjunction with the WerfenTechnical and Field Services group on escalated customer product or technical problems. Prepare accurate CRM based territory business plans golive forecasts and sales reports to achieve assigned sales quota and product mix objectives.

If you meet our background requirements and are looking to grow your career with an innovative company that rewards hard work and success this is the ideal opportunity for you!

This position is not eligible for sponsorship for work authorization. Therefore if you will require sponsorship from us for work authorization now or in the future we cannot consider your application at this time.

MLS/MLS Blood Bank Technical Specialist ASCP/NCA (Medical)

Key Accountabilities:

• Lead the addition of assays to drive reagent growth on automation platforms within assigned territory. Understand Werfen product positioning and benefits vs. competitor products
• Provide technical presentations on Capture technology and Werfenautomation process in tandem with Blood Bank Business Manager.
• Available for LEAN workflow consultations Instrument evaluation and customer site audits as needed.
• Provide technical insights as a Subject Material Expert for both automation and reagent performance and integration.
• Understand and support Werfenproducts and product strategy relative to incorporating them in the laboratory workflow.
• Lead customer through instrument validation process to achieve at plan golive timing. To provide assistance on items to include (but not limited to): Preparation and planningPQ LIS/Validation Instrument method validation customer SOP assistance determine customer golive phases and dates MD signoff staff training QA review Data assimilation and presentation to MD.
• Perform Installation Qualification (IQ) Operational Qualification (OQ) and for Werfeninstrumentation.
• Provide additional training to current install base as directed.
• Field contact and support for elevated Technical and Field Services problems within geographic territory.
• Comply with GEN.109 Complaint Handling for recording all complaint resolution activities during critical account management and intervention (detailed trip report in the form of complaint resolution files and data).
• Assist in implementation of field actions of critical impact to business needs such as software upgrades that enhance product quality or mitigate high risk compliance to FDA regulations.
• Perform troubleshooting in the field as necessary.
• A key technical resource with blood donor centers large and corporate account management.
• Manage calibration tools and diagnostic equipment.
• Adhere to operating and quality procedures.

MLS/MLS Blood Bank Technical Specialist ASCP/NCA (Medical)

Minimum Knowledge & Experience required for the position:

• Bachelors degree (BS) from fouryear collegeor university; or equivalent combination of education and experience.
  • or MLT with a minimum 5 years experience (minimum 2 years Blood Bank experience) required.
• Minimum 2 years of Blood Banking Experience required
• Prior clinical laboratory and/or field technical experience required
• American Society of Clinical Pathologists (ASCP) MT/MLS or (NCA) CLS certification required
• Must be fully vaccinated against COVID19 prior to starting employment required
• Must live in sales geographic region and be willing to travel 75

Preferred Experience:

• American Society of Clinical Pathologists (ASCP) Specialist in Blood Bank (SBB) preferred
• Project Management: ability to prioritize and schedule all aspects of the project in order to meet a deadline
• Ability to work in a team environment communication skills both written and oral training or educator background
• Ability to troubleshoot or problem solve

Your job role requires your physical presence at certain hospitals blood donation centers and/or laboratories. To the extent that those hospitals blood donation centers and/or laboratories place certain vendor credentialing requirements on Werfen personnel visiting those facilities your role will require that you ensure compliance with all such requirements. These requirements may include the provision of records establishing that you have had certain screenings vaccinations and/or immunities within specified periods of time prior to your visiting these facilities.

MLS/MLS Blood Bank Technical Specialist ASCP/NCA (Medical)