Customer Support Representative German Speaking
Customer Support Representative German Speaking
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Job Description
We are looking for our next Customer Support Representative to join our European Support Team. Youll work alongside fun energetic colleagues and youll be responsible for converting customers into passionate SuperOffice evangelists. Although the office language is English we are looking for someone who can speak German in addition.
Your Role
- Communicate with customers via phone email and chat
- Provide knowledgeable answers to questions about product pricing and availability
- Cross collaborate with our internal departments to meet customers needs
- Master the Costumer Service module of SuperOffice and actively use additional programs for identifying and resolving customers challenges faster
Your Superpowers
- At least 13 years of relevant work experience
- Excellent phone etiquette
- Excellent verbal written and interpersonal skills
- Ability to multitask organize and prioritize work
- Fluency in both English and German
What do we offer:
- Opportunities for professional growth and development
- Competitive salary and benefits package
- A collaborative culture that values creativity and innovation
- EUR net
- 8 hours off for personal & professional volunteering 16 hrs total)
About SuperOffice
Driven by a passion for customer relationship management SuperOffice is one of Europes leading suppliers of CRM solutions to the businesstobusiness market. Our software supports the individual user in achieving stronger sales marketing and customer service productivity. Loved by over thousands of happy customers SuperOffice is the preferred choice.
SuperOffice was founded in Norway in 1990 and today we are 250 people located in Norway Sweden Denmark Germany Netherlands Switzerland and Lithuania.
Are you excited about this position but not sure if you meet all the qualifications At SuperOffice we are dedicated to building a diverse inclusive workplace and research shows that some applicants are less likely to apply if they do not meet all the requirements. If you think you are a great fit for this role we strongly encourage you to apply. You may be just the right candidate for this or other roles.
Employment Type
Full Time
