Keep Networks Running. Keep Businesses Unstoppable.
Our client Cato Networks is the world s first company to converge enterprise networking and security into one clouddelivered SASE platform redefining how global businesses stay connected and secure. With over $773M raised a $3B valuation and 1800 enterprise clients they re not just a tech company they re a category creator. What sets Cato apart A fastpaced futurefacing environment where your growth is the mission not a perk. Here cybersecurity is more than defense it s innovation at scale built by people who love the challenge.
Shape the Cloud. Secure the World.
Be part of our client s team as a NOC Engineer where you ll play a critical role in ensuring seamless and secure network operations. You ll help maintain system uptime monitor alerts and work closely with internal and external teams to keep everything running at peak performance.
The Setup: What You Can Expect from This Role
Employment Type: Indefiniteterm contract
Shift Schedule: Monday to Friday 9:30 AM 6:30 PM or 10:30 AM 7:30 PM
Work Arrangement: Onsite Bogot or Medell n
What You ll Be Powering Up (Key Responsibilities)
- Own and manage uptime and functionality of production systems
- Troubleshoot and resolve system/network issues efficiently
- Monitor NetOps alerts during business and offhours
- Track system status to flag risks and growth opportunities
- Escalate incidents to Dev teams as needed to avoid impact
- Coordinate with external vendors (e.g. carriers SMS providers)
- Provide hightier support to Tier 1 3 customer support teams
- Manage internet connectivity and work with IX providers
- Build dashboards and set up system alerting protocols
- Collaborate with field engineers to understand realworld use cases
- Lead and drive process improvements across NetOps
- Contribute to ongoing infrastructure projects and initiatives
Requirements
What We re Looking for in a Cyber Star (Qualifications Needed)
- Minimum of 4 years of experience in Network Cloud and Security Architecture
- Indepth knowledge of TCP/IP firewalls and proxy servers
- Ability to analyze logs and identify root causes
- Advanced troubleshooting and critical problemsolving skills
- Experience in Cloud or SaaS environments
- Excellent verbal and written communication skills
- Ability to thrive in dynamic fastpaced environments
- Skilled at multitasking and managing multiple priorities
Benefits
Perks That Keep You Secure Too (Benefits)
- 5 days work week
- Weekends off
- 20 vacation days in total
- Prepaid medicine
- Fullycustomized Emapta laptop and peripherals
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations Bogot and Medellin
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit Future Team at Emapta Latam
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010 Emapta has pioneered personalized outsourcing solutions empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our stateoftheart facilities competitive compensation and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of over 10000 talented professionals Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia where your skills are valued and your career ambitions are supported.
#EmaptaEra
What We re Looking for in a Cyber Star (Qualifications Needed) Strong background in Network, Cloud, and Security Architecture In-depth knowledge of TCP/IP, firewalls, and proxy servers Ability to analyze logs and identify root causes Advanced troubleshooting and critical problem-solving skills Experience in Cloud or SaaS environments Excellent verbal and written communication skills Ability to thrive in dynamic, fast-paced environments Skilled at multitasking and managing multiple priorities