Housekeeping Order Taker Saudi National
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- To attend and handle all guest requests received for internal services as per the hotel standards and procedures.
- To answer and handle calls wakeup calls and messages properly using the telephone etiquettes and SLS standards.
- To ensure that all guests enjoy their stay being offered the finest personal service.
- To respect the privacy of the guests and the confidentiality of the information.
- To setup inventory and monitor supplies and other commodities upon guest requests.
- To update the above items availability and order requirements in accordingly with prior approval.
- To be aware of and to follow emergency and security procedures.
- To fulfill all administrative tasks housekeeping office coordination and filing.
- To respect key handling procedures.
- To coordinate with all departments as per guests and operational needs.
- To inform concerned division or department heads whenever a matter is delayed or not solved
- To manage the departmental attendance and rosters in the payroll system and follow up with paymaster for any staff queries.
Qualifications :
- Previous customer related experience an asset
- Must possess outstanding guest services skills and sophisticated verbal communication skills
- Computer literate in Microsoft Window applications required
- Previous Opera experience an asset
- High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset.
Additional Information :
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multitask work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all times
This position is strictly for Saudis Only.
We are an inclusive company and our ambition is to attract recruit and promote talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
