FinOps Specialist - AR Digital and Emerging Collections
FinOps Specialist - AR Digital and Emerging Collections
Posted on :
23-04-2025
Employer Active
1 Vacancy
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Job Description
GAR (Global Accts Rec) is looking for a proactive customer and detailoriented FinOps Collections Specialist whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. You will support Amazons customers to resolve billing issues reconcile accounts and drive monthly collection targets. The successful individual is expected to be selfmotivated be a quick learner have good ownership and earn trust with our customers to facilitate timely payment.
Key job responsibilities
Single point of contact for all billing and collections related task for assigned Emerging Channels
Understand the end to end relationship with the customers and proactively manage past due balances.
Create statement of accounts communication plans SOPs for specific customer accounts
Report collections related key metrics on daily weekly and monthly basis
Create and share root cause analysis & write documents for dive deep sessions
Escalate to senior leadership key issues that could impact collections
Deliver on multiple data requests and participate in process improvement workshops
Manage highly ambiguous situations and communicate effectively with multiple stake holders
1 years of finance experience
2 years of Accounts Receivable or Account Payable experience
2 years of applying key financial performance indicators (KPIs) to analyses experience
Knowledge of standard software including Excel Access Oracle Essbase SQL and VBA skills
Experience using data to influence business decisions
Experience in corporate finance including budgeting/planning forecasting and reporting
2 years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Experience in TM1 Data Warehouse and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Single point of contact for all billing and collections related task for assigned Emerging Channels
Understand the end to end relationship with the customers and proactively manage past due balances.
Create statement of accounts communication plans SOPs for specific customer accounts
Report collections related key metrics on daily weekly and monthly basis
Create and share root cause analysis & write documents for dive deep sessions
Escalate to senior leadership key issues that could impact collections
Deliver on multiple data requests and participate in process improvement workshops
Manage highly ambiguous situations and communicate effectively with multiple stake holders
1 years of finance experience
2 years of Accounts Receivable or Account Payable experience
2 years of applying key financial performance indicators (KPIs) to analyses experience
Knowledge of standard software including Excel Access Oracle Essbase SQL and VBA skills
Experience using data to influence business decisions
Experience in corporate finance including budgeting/planning forecasting and reporting
2 years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Experience in TM1 Data Warehouse and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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