Academy Camps is an overnight sportsspecific sleepaway camp experience that takes place on the campuses Blair Academy (NJ) and Suffield Academy (CT). We are seeking an Administrative Manager to be a member of our camp leadership team and coaching staff.
We are a dedicated team of high performance coaches nurturing & exemplary counselors and experienced camp professionals passionate about the whole athlete. Outside of sports specific training sessions AC is distinguished in delivering programming focused on its pillars of Performance Wellness Mindset and Leadership mixed in with a healthy dose of fun through a daily schedule of traditional sleepaway camp activities.
Position
As a member of the AC Leadership Team the Camp Admin Manager will be responsible for ensuring a smooth operation and exceptional camp results for all campers staff and parents. This individual will coordinate plan and execute various administrative projects from the Camp Office and will engage primarily with camp staff and parents. This role requires a combination of strong communication skills administrative/projectmanagement skills as well as an emotionally intelligent approach to customer service.
KEY RESPONSIBILITIES:
Phone & Email Management Take full ownership of managing inbound phone calls and emails from parents and staff ensuring inquiries and concerns are addressed with empathy efficiency and compassion. Escalate to the appropriate member on the leadership team when necessary.
Parent Request Management Oversee the processing and coordination of parent requests throughout the camp session ensuring that all needs are met and addressed in a timely manner to maintain a high level of customer service.
Staff & Camper Forms Management Manage the process for all necessary staff and camper forms ensuring that all paperwork is completed filed and easily accessible for both precamp preparations and duringcamp operations.
Office Management Lead the organization and daily operations of the Camp Office ensuring smooth communication flow between individuals proper supply management and efficient office procedures.
SiteSpecific Communications Coordinate and execute all internal and external communications specific to each camp location ensuring alignment with Academy Camps policies and maintaining effective clear channels of communication.
Transportation Coordination Take charge of coordinating transportation for camper arrivals departures and any offsite activities ensuring all logistics are executed smoothly and on schedule.
Accreditation Management Assist the Leadership Team with maintaining and managing accreditation standards in collaboration with other leadership team members ensuring that all camp activities comply with regulations and best practices.
Expense Reconciliation Oversee and manage the reconciliation of all camp expenses ensuring accurate tracking of spending and alignment with the camps financial policies and procedures.
Your Knowledge Skills and Abilities
3 years experience in a professional setting (in an administrative or projectbased capacity preferred)
A creative problemsolver with a keen attention to detail
Proficient in project management concepts and tools
Selfmotivated strong organizational skills and demonstrated ability to juggle multiple priorities at once
Empathetic approach to customer service and parent communication
An excellent relationship builder quick to connect build trust and rapport
A creative problemsolver proactive anticipates problems and asks for help when needed
A growth mindset an orientation towards learning and development; willing to receive and implement feedback and learn from mistakes
Expectations Compensation and Benefits
Available and onsite for the dates of the full summer session including staff preseason training and postcamp: June 13 August 3
Precamp availability starting May 1 for onboarding preparation and select projects. Hours are parttime and flexible (i.e. limited to a couple hours per week at first and increasing as we get closer to camp.
The AC compensation package is competitive and is commensurate with skills and experience. Compensation for a full summer commitment is $and includes room and board. Travel stipend provided to support relocation.
Reside on campus room and board included onsite at both of our campuses with access to stateoftheart athletic facilities providing a seamless and immersive experience.
Opportunity to grow with Academy Camps as our presence expands regionally and nationally.
Follow camp staff rules and regulations as outlined in the Academy Camps Staff Playbook
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