IT Specialist
IT Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Business Hours: MonFri 08:00 AM to 5:00 PM
Roles & Responsibilities
*The IT Specialists responsibilities include but are not limited to the following: *
Maintain essential IT infrastructure including PCs security tools applications servers email systems operating systems software and hardware.
Utilizes the companys proprietary WMS ERP and TMS systems to provide the utmost support for end users.
Collaborates with internal and external partners to communicate project status activities
and achievements
Supports the warehouse operations via assisting callins or live chat with technical difficulties
Configures and maintains network hardware such as routers switches WLCs and cables
Review diagnostics and assess the functionality and efficiency of systems
Provides user education/training and reference materials for users by drafting operation
instructions
Other duties and tasks as assigned by the IT Leader
Requirements and Qualifications
Bachelors degree in IT related field or an equivalent combination of education and
experiences
Bilingual Required(Korean & English)
Excellent hardware/software troubleshooting problemsolving and diagnosis skills
Comfortable working in and assisting others through remote access desktop
programs.
Extensive experience working with different operating systems including
Windows Mac OS Android and iOS
Experience with 3PL products including warehouse management systems transportation
and order management systems or ERP preferred.
A working knowledge of DC operational practices and procedures and a good
understanding of Supply Chain and WMS concepts preferred
Experience with networking hardware and concepts such as DNS DHCP OSI Model and
TCP/IP
Some travel may be required
Employment Type
Full Time
