Agency Success Manager
Agency Success Manager
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Job Description
Agency Success Manager
Hollywood CA (Not Remote)
About Passes:
Passes is a rapidly growing tech platform designed to help creators pursue their entrepreneurial dreams and connect with their followers. Founded by visionary tech leader Lucy Guo in 2022 Passes has attracted top talent from some of the worlds most recognized companies as we build a platform for scale.
Job Description:
We are seeking a dynamic organized and highly motivated Agency Partnerships Manager to support the Head of Agency Partnerships in managing and growing relationships with our agency partners. In this role you will assist with various responsibilities to ensure that our agency partnerships remain strong aligned and successful. Your contributions will directly impact creator acquisition agency support and overall business growth.
As part of the Agency Partnerships team you will act as a crucial support system to the Head of Agency Partnerships helping streamline processes execute strategic initiatives and maintain seamless communication between internal teams and external agency partners.
Key Responsibilities:
- Support Agency Partner Relations: Assist the Head of Agency Partnerships in managing daytoday relationships with agency partners ensuring that their needs and objectives are met.
- Onboarding and Creator Distribution: Help agencies onboard new creators to the Passes platform and support in distributing creators to agencies that require their services.
- Process Optimization & Documentation: Maintain accurate records of agency interactions track key metrics and support the creation of reports for internal teams and leadership.
- Contract Assistance & Renewals: Aid in the preparation and negotiation of agency contracts ensuring proper documentation and alignment with Passes objectives. Assist with renewals and amendments as necessary.
- Internal Collaboration: Work closely with internal teams (sales marketing creator success support) to ensure consistent alignment with agency initiatives ensuring that crossfunctional teams are aware of agency updates and deliverables.
- Monitoring & Reporting: Track the performance of agency partnerships and assist in the preparation of performance reports. Provide regular updates on key metrics and assist in identifying areas for improvement.
- Create and Implement Processes: Assist in the creation of processes and workflows that help streamline agency engagement and communication ensuring consistent experiences for both internal and external stakeholders.
- Creator Applications: Support the Head of Agency Partnerships in reviewing and approving new creator applications submitted by agencies.
- Ad Hoc Support: Provide administrative and strategic support to the Head of Agency Partnerships on various projects ensuring smooth and effective of initiatives.
Qualifications:
- Experience: 2 years in partner management agency relations talent management or a similar role preferably in the creator economy media or entertainment industry.
- Understanding of the Creator Economy: Knowledge of the digital creator space including the role agencies play in managing talent and scaling creatordriven businesses.
- Strong Communication Skills: Excellent verbal and written communication abilities with the skill to build rapport and foster relationships with a wide variety of stakeholders.
- Project Management Skills: Strong organizational skills and the ability to manage multiple projects priorities and deadlines effectively.
- Collaborative Team Player: Ability to work collaboratively across teams adapting to different work styles and facilitating crossfunctional initiatives.
- Proactive & DetailOriented: High attention to detail with a proactive attitude toward problemsolving and process improvement.
- TechSavvy: Comfortable using CRM software (such as project management tools and other digital tools for partner management and reporting.
- Adaptable: Able to thrive in a fastpaced changing environment with a flexible cando attitude.
Benefits:
- Competitive salary and equity package.
- Comprehensive health dental and vision insurance.
- 401(k) plan with company matching.
- Unlimited PTO.
- Industryleading inoffice perks.
- Professional development opportunities and continuous learning support.
Why Join Us
At Passes youll be part of a dynamic and ambitious team revolutionizing the creator economy. We offer competitive compensation benefits and a vibrant company culture. If youre ready to take on a critical support role in a highenergy startup wed love to hear from you!
Passes is anequal opportunity employerwe celebrate diversity and are committed to creating an inclusive workplace for all.
Ready to bring the creator energyApply now!
Required Experience:
Manager
Employment Type
Full Time
