Sr Product Manager Lead Operations Amazon Freight
Sr Product Manager Lead Operations Amazon Freight
Posted on :
23-04-2025
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1 Vacancy
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Job Description
We are seeking a highly organized and datadriven Lead Operations Manager to support our Sales organization. This role is pivotal in managing analyzing and optimizing the lead lifecyclefrom initial capture to conversionensuring Sales teams are equipped with the right data and tools to drive growth. This role will be responsible for establishing and maintaining data integrity across multiple platforms while optimizing our lead generation and management processes.
Key job responsibilities
Key Responsibilities:
Sales Pipeline & Lead Management:
* Manage the endtoend lead lifecycle process including assignment tracking and status updates.
* Monitor lead flow across systems (e.g. CRM marketing automation) to ensure timely followup and data integrity.
* Collaborate with Marketing and Sales to align on lead quality definitions and servicelevel agreements (SLAs).
* Build and maintain lead scoring and routing logic to prioritize highintent leads.
* Create dashboards and reports to measure lead conversion rates lead aging and pipeline attribution.
* Conduct root cause analyses on stalled leads or lead leakage.
* Partner with Sales Enablement to continuously improve lead handoff processes.
* Support data cleanup deduplication and enrichment initiatives.
* Provide recommendations for automation opportunities in lead management workflows.
Business Swimlanes Management:
* Own and manage specific sales business swimlanes ensuring structured and alignment with overall sales strategy.
* Drive process improvements across swimlanes to streamline operations and maximize productivity.
* Collaborate with sales leaders to establish KPIs and performance metrics for each swimlanes.
Systems & Tools Management
* Define and implement strategic roadmap for sales enablement tools including:
* Salesforce
* ZoomInfo
* RingLead
* SMC
* LinkedIn Sales Navigator
* Marketo
* D&B Hoovers
* Configure and optimize these systems to support organizational requirements and lead funnel operations
* Establish automated workflows for data enrichment and maintenance
Training & Leadership
* Drive process improvement and change management lead and deliver training to adopt and learn lead processes and products
* Collaborate with L&D to document and standardize training materials
* Represent Lead Operations in leadership meetings
* Ensure sales team adherence to consistent lead quality and followup processes
5 years of product or program management product marketing business development or technology experience
Bachelors degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience as a product manager or owner
Knowledge of Salesforce administration and configuration
Ability to translate data into actionable insights and process improvements
Excellent communication and crossfunctional collaboration skills
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Experience with lead scoring/routing tools (e.g. LeanData Chili Piper)
Familiarity with marketing automation platforms (e.g. Marketo HubSpot)
Experience supporting enterprise or midmarket sales teams
Salesforce certifications
Experience with parentchild account hierarchy management
Background in sales enablement or sales training
Experience with data migration and cleaning projects
Experience with sales enablement tools (ZoomInfo RingLead Marketo)
SQL skills ability to query databases for leadrelated insights troubleshoot data discrepancies and support reporting needs
Strong Excel and data visualization skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Key Responsibilities:
Sales Pipeline & Lead Management:
* Manage the endtoend lead lifecycle process including assignment tracking and status updates.
* Monitor lead flow across systems (e.g. CRM marketing automation) to ensure timely followup and data integrity.
* Collaborate with Marketing and Sales to align on lead quality definitions and servicelevel agreements (SLAs).
* Build and maintain lead scoring and routing logic to prioritize highintent leads.
* Create dashboards and reports to measure lead conversion rates lead aging and pipeline attribution.
* Conduct root cause analyses on stalled leads or lead leakage.
* Partner with Sales Enablement to continuously improve lead handoff processes.
* Support data cleanup deduplication and enrichment initiatives.
* Provide recommendations for automation opportunities in lead management workflows.
Business Swimlanes Management:
* Own and manage specific sales business swimlanes ensuring structured and alignment with overall sales strategy.
* Drive process improvements across swimlanes to streamline operations and maximize productivity.
* Collaborate with sales leaders to establish KPIs and performance metrics for each swimlanes.
Systems & Tools Management
* Define and implement strategic roadmap for sales enablement tools including:
* Salesforce
* ZoomInfo
* RingLead
* SMC
* LinkedIn Sales Navigator
* Marketo
* D&B Hoovers
* Configure and optimize these systems to support organizational requirements and lead funnel operations
* Establish automated workflows for data enrichment and maintenance
Training & Leadership
* Drive process improvement and change management lead and deliver training to adopt and learn lead processes and products
* Collaborate with L&D to document and standardize training materials
* Represent Lead Operations in leadership meetings
* Ensure sales team adherence to consistent lead quality and followup processes
5 years of product or program management product marketing business development or technology experience
Bachelors degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience as a product manager or owner
Knowledge of Salesforce administration and configuration
Ability to translate data into actionable insights and process improvements
Excellent communication and crossfunctional collaboration skills
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Experience with lead scoring/routing tools (e.g. LeanData Chili Piper)
Familiarity with marketing automation platforms (e.g. Marketo HubSpot)
Experience supporting enterprise or midmarket sales teams
Salesforce certifications
Experience with parentchild account hierarchy management
Background in sales enablement or sales training
Experience with data migration and cleaning projects
Experience with sales enablement tools (ZoomInfo RingLead Marketo)
SQL skills ability to query databases for leadrelated insights troubleshoot data discrepancies and support reporting needs
Strong Excel and data visualization skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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