Senior UX Designer
Senior UX Designer
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Job Description
Come and join the EvriUX Design team!
We have a great opportunity to join us as a Senior UX Designer. At Evri we have transformed the way we approach user experience and product design. From a humble beginning 6 years ago with a single UX Designer our department has grown in leaps in bounds and so has the profile of the work we do. We now count our CEO as one of our biggest fans and cheerleaders and just like us he is obsessed with creating class leading experiences.
Weve done some great work but there is still lots to do so we are looking for talented and ambitious UX Designers to join us. Youll help transform the way users interact with us on platforms that span web native mobile and progressive web apps as well the tools and services our couriers and workers use every day on the job. This is a great time to be joining us! We are growing year on year with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested Then here is what you need to be successful at Evri!
Our Senior UX Designer job is for someone who wants to be the voice of a user and ensure that their needs and behaviours take centre stage in the way we build products. Youll join a multidisciplinary product development team where you will be responsible for conducting user market and competitor research and applying your learning to build exceptional user experiences.
You will also play an important role in shaping the direction of product development by working closely with product managers to create product roadmaps and help them prioritise backlog items to ensure we unlock value for both the user and the business.
Whilst aligned to a product area there will be plenty of opportunity to collaborate on different projects learn from other designers and experts in UX Analytics and research teams. As a senior member of the team youll also play an active role in coaching midweight and apprentice designers.
We are looking for:
UX Leadership
- Build visibility of the value of UX practices within core product teams
- Act as an ambassador for UX and build the profile of UX within product teams
- Demonstrate the value of User Centric Data Driven UX practices within your product team
UX Research
- Understand the suite of research options available to the product team and when to use them. You will be proficient in conducting end to end research with the support of the UX Research Lead.
- Conduct upfront user / customer / competitor research to understand user needs and insights industry best practices and potential opportunities to help guide future design direction
- Advise the Product Manager on the level and depth of user research and user testing required to inform the product roadmap or evaluate stories that have been delivered
- Work with the UX Data Analyst to ensure analytics are set up to provide user behaviour data and product performance benchmarks to guide design
UX Design
- Promote empathy for customers/users within product teams.
- Help your product team to truly understand the underlying behaviours and needs of our users and work with other UX designers to align behavioural theories and and how they are applied in design
- Define the customer / user journey and their needs to inform both the product roadmap and UX design
- Support story refinement and acceptance criteria definition
- Create sketches sitemaps wireframes lightweight prototypes and visual designs to experiment and iterate the design of the product
- Ensure consistency of design and UX across the product by adhering to the design principles set out in the Evri Design system
- Ensure features are implemented by engineering as designed and adheres to best practice accessibility guidelines
Measuring success:
- Validate designs/protypes for new features and flows with users ensure its meets user and business needs before development starts.
- Work with the optimisation team to report test results highlighting success areas failures and key lessons.
We are Evri. Where everyone is welcome
Were excited for the future. Lets deliver it together.
About Us
Every parcel every person every place every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone everywhere. And were doing that by offering the most convenient way to send receive and return parcels without costing the earth.
Whether its a customer sending a present to a friend a marketplace trader shipping in bulk or a major retailer such as John Lewis asos or Next weve got it covered. With our team of 30000 couriers thousands of local ParcelShops and a growing network of hubs and depots across the country we safely get parcels from A to everywhere.
And its not just customers and retailers who trust us. Weve won loads of industry awards over the past few years including gongs for IT innovation and our green fleet.
But we wouldnt be the biggest dedicated parcel delivery company in the UK without amazing people. Were a friendly ambitious and diverse bunch united by a passion for delivering the best customer experience. We have great opportunities throughout the business so take a look to see where you might fit in. We cant wait to hear from you.
Our Benefits
50 discount on sending parcels through Evri
Cycle to Work scheme
Company funded Life Assurance
Employee Assistance Programme with free counselling
Retailer discounts
Great career progression
Up to 26 days holiday
Voluntary flexible benefits at discounted corporate rates
Documents
Required Experience:
Senior IC
Employment Type
Full-Time
