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Join the team at the Hersheypark Entertainment Complex an awardwinning property featuring Hersheypark amusement park GIANT Center arena Hersheypark Stadium ZooAmerica North American Wildlife Park and Hershey Theatre. Thrilling roller coasters actionpacked Hershey Bears hockey games thrilling live entertainment and oneofakind events are a day in the life of our team members.
This parttime position is responsible for providing frontline guest services following proper uniform standards maintaining the cleanliness of your work environment gaining knowledge of specific job duties learning multiple venues and working in conjunction with multiple departments including the Box Office Security and Event Services Teams.
As a PartTime Team Member you will enjoy sweet perks like FREE admission and parking to Hersheypark discounts on food & shopping and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Approach guests in order to determine the section row and numbers of seats for which the guests have purchased tickets*
Direct guests to proper seat locations*
Control movement of guests at events so as not to interfere with the viewing of the event by other guests*
Provide or seek assistance for guests needs*
Assist with crowd control during emergency situations*
Monitor guests behavior for compliance with event and facility policies*
Pick up litter from the seating areas after events and transport the trash to the dumpster*
Become familiar with the ticketing process to include the ability to recognize counterfeit tickets use ticket scanning equipment.*
Assist in the operation of the elevators
Assist in securing multiple locations around the concourse or stadium
Perform other duties as assigned
Qualifications:
Must be at least 18 years of age
Knowledge Skills and Abilities:
Must display a positive attitude eagerness to learn and professional image in compliance with the Hershey Entertainment & Resorts guidelines
Must have the ability to safeguard confidential information
Must be innovative and be selfmotivated to complete tasks
Job Demands:
Must be able to work a flexible schedule based on events including evenings weekends and holidays
Must be able to climb up and down stairs throughout the duration of your shift
Must be able to safely lift and carry a container of trash
Must be able to work in indoor and outdoor weather conditions
Must be available to work an average of 50 of events
Must be willing to work at GIANT Center Hersheypark Stadium and the Historic Hersheypark Arena
Physical requirements include standing bending sitting and walking up to 100 of the shift
Must be able to work in loud environments
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
Full Time