Process Developer Voice Insurance Claims
Process Developer Voice Insurance Claims
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Process Developer Voice Insurance Claims) The function of the position is to dispatch the claims on the claims management system and call to contractors and assign the job. Once the job has been assigned to the contractor then we need to inform the homeowner about the claim & contractor details. Responsibilities:
Excellent knowledge of Insurance / Property claim processing
Entry of Information related to personal details provider details invoice information etc.
Input claim details into claim management system
Setting up the claims into database
Calls to be made to Contractor and Homeowners in US
Surveys to be taken
Stakeholder interaction to get the complete job details
Qualifications
Minimum qualifications
Non Tech Graduate with good knowledge of Insurance / Claims
Preferred qualifications
US Insurance claims processing
Essential skills:
Excellent English Communication (Both written & verbal)
Proactive communication & High analytical skills should be able to foresee issues and suggest solutions with impactful data
Displays energy and enthusiasm in approaching the job
Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing outstanding customer service
Ready to work on stretched working hours
Ability to independently work well with internal and external customers
Customer service focus
Basic Computer knowledge along with typing speed of 30 words/minute
Well versed with MS Excel
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training
Employment Type
Full-Time
