Principal Associate Product Designer

Position Summary

At Capital One we dont just hire people we invest in them. Weve worked hard to create and foster a culture that values people collaboration integrity and respect for one another. We pride ourselves in being a place of opportunity that empowers our team of disruptors dreamers and doers. Were not your typical bank; were on a mission to change banking for good by bringing ingenuity simplicity and humanity to the work we do. Antiquated legacy platforms have no place here; were building a leading informationbased technology company where youll be partnering with other talented people across the organization on complex projects contributing to the value we deliver every day. We measure our efforts by the success our customers enjoy and the advocacy they exhibit and we succeed only when they do.

Our Experience Design (XD) Team is at the forefront of enriching our customers digital experiences and represent the voice of our customers. We are seeking an exceptional Principal Product Designer with a core strength in mobile app design to join our XD team reporting directly into our Manager of Product Design. At Capital One we champion a thriving environment of collaboration authenticity and healthy critique in which we honour diversity of thought create a culture of belonging and elevate one another.

About you

Mobile UI/UX Core Skills

• You have a strong understanding of mobile UI/UX design principles and usercentred design processes including information architecture

• You have deep expertise in native iOS and Android design including Human Interface Guidelines and Material Design

• You design experiences that anticipate user needs leveraging mobilenative functionality to create intuitive interactions that help users achieve their goals

Technical Skills

• You have experience working closely with mobile product and engineering teams in an agile iterative datainformed product development environment

• You have a track record of designing for and contributing to design systems

• You understand and apply mobile accessibility best practices designing for screen readers voice commands and assistive touch gestures

• You leverage analytics user testing and behavioural insights to refine designs and optimize user journeys

Design Thinking & Problem Solving Skills

• You think userfirst have a bold design perspective and are rarely satisfied with the first iteration

• You have a mastery in your craft with a passion for extending your knowledge of product design principles modern design tools emerging technologies and industry best practices and trends

• You can think laterally and adapt design methodologies to fit unique project needs

Collaboration & Influence

• You effectively communicate design decisions influencing crossfunctional teams and aligning stakeholders across Product Engineering and Leadership

• You communicate complex ideas clearly and persuasively across different audiences and levels within the organization

• You make informed decisions that balance user needs business goals and technical constraints

• Youre an innovator who embraces an environment where you can experiment learn and change banking for good

• You are regularly sought out by and seen as an expert in product design strategy skills by partner teams

Your key responsibilities

• Collaborate closely with key stakeholders and leaders in design product management engineering and marketing to execute bestinclass UX and product strategies justify decisions provide escalation management and drive OKRs

• Work crossfunctionally with our research product engineering and marketing teams to prioritize plan and deliver on business initiatives

• Advocate for customer needs in mobile experiences through humancentred design methods

• Define and implement standards and best practices for mobile native design ensuring consistency across platforms

• Be a key contributor to our Mobile Design System helping to ensure governance scalability and efficiency

• Present and communicate design decisions to various stakeholders across the business

• Monitor and analyze design emerging mobile technologies and fintech trends to inform our product roadmap

• Influence and educate product teams new to mobile UX helping them to integrate usercentered design into their product cycle

• Fully autonomous in leading discovery work with minimal guidance/support

Education and experience

Basic requirements:

• Bachelors Degree in HCI/UX Social Science Psychology Research or other related field or equivalent experience

• 4 years of Product Design experience with a focus on native mobile (iOS & Android)

• 1 year of experience leading/mentoring Product Designers with a proven track record of growing design talent

• 3 years of experience with design thinking and agile methodologies

• 3 years of experience in mobile product design and delivering actionable insights to leadership

• Strong proven experience designing for mobile apps

• Strong working knowledge of Figma and other modern design tools

Preferred requirements:

• 4 years of experience working on consumerfacing mobile products

• 3 years of experience working with a variety of business partners and delivering outcomes

• Experience designing for motion microinteractions and animations in mobile apps.

Why join us

At Capital One youll have the opportunity to work on highimpact projects that shape the future of mobile banking. You collaborate with a passionate diverse team dedicated to customerfirst design leveraging the latest immobile technology to create delightful experiences.

If youre passionate about native mobile design user experience and driving innovation in mobile banking wed love to hear from you!

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).