Part-Time Relationship Support Representative - PrivateCommercial Banking 20 -25 hours
Part-Time Relationship Support Representative - PrivateCommercial Banking 20 -25 hours
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position requires strong commitment to quality customer service to our Private Banking and Commercial clients. This is a parttime position that will work 20 25 hours per week.
DUTIES
- Customer Service: provide accurate and responsive support to clients and relationship managers. Key role in retention of valuable customers.
- Administrative Support: work closely with relationship managers and manager of wholesale banking group to fulfill administrative requirements phones scheduling typing filing and other duties as required.
- Bank products/operations: will maintain working knowledge of bank products and operational systems. Facilitate opening accounts processing transactions and resolving problems. Will include responding to client questions and requests with alternative solutions.
- Loan Support: lend support through reviews and comprehension of commercial and consumer loan documents. This will include loans advances payments and any other maintenance requirements for the loan portfolio.
- Cash Management: primarily responsible for the day to day customer management of business online banking system. To include customer support technical troubleshooting and product maintenance. Should have knowledge base of cash management products ACH networks wire processing data reporting and security procedures.
- Must adhere to all Bank policies procedures and all compliance regulations.
QUALIFICATIONS
Prior banking experience is preferred and the ideal candidate must be proficient in Microsoft Word and Excel. 2 years of prior customer service skills. High school diploma or equivalent. Good typing administrative and organizational skills. Good written and oral communication skills.
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin gender identity gender stereo typing and age.
Independent Bank is an EO/AA Employer M/F/Vets/Disabled
Required Experience:
Unclear Seniority
Employment Type
Part-Time
