Client Services Coordinator
Client Services Coordinator
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Job Description
Kidder Mathews has been a leader in the commercial real estate industry for over 50 years fostering an innovative and dynamic work culture with nearly 100 best workplace awards. Now the largest independent commercial real estate firm on the West Coast Kidder Mathews has more than 900 professionals and staff across 20 offices in Washington Oregon California Nevada and Arizona. We offer a complete range of brokerage appraisal asset services consulting and debt & equity finance services for all property types. The firm performs $12 billion in transactions manages over 53 million square feet of space and conducts 2800 appraisals consulting and cost segregation assignments annually. Join us and find out what makes Kidder Mathews one of the best places to work.
Job Summary: Overall purpose and objective of the job)
The Client Services Coordinator is a point person for Todd Gauthier & Jason Bloom that will support their daytoday operations of running their individual business. This position has a broad area of responsibility which can include administrative & marketing tasks in support of business and office operations including executive support of new business developments transactions management event planning and market reporting.
- Organize review and manage pipeline database marketing tasks and upcoming assignments
- Organize and manage calendar and email inboxes by resolving conflicts escalating issues as appropriate and ensure timely response and delivery
- Coordinate daytoday interfacing with clients including assignment tracking (i.e. prospect interaction) and marketing updates
- Provide Communication directly with clients vendors title/escrow lenders and office staff over the phone email and zoom
- Coordinate creation of pitch and assignment materials including Offering Memorandums Broker Opinion of Values and presentation leave behinds
- Coordinate due diligence facilitation for inprocess transactions
- Manage marketing efforts including:
- Annual/quarterly reporting
- Brokerage community marketing efforts (photography eflyers postcards newsletters)
- Assignment updates on all tracking websites
- Deal announcement(s)
- List agreement(s)
- Addendum(s)
- Client Closing Gifts
- New Listing Opportunities
- Proposals
- Plan brokerbroker and brokerclient events and guest visits for protestive and current tenants owners and partners ensuring memorable and positive experience
- Input listing information into KM data base systems (KM Connect CBA Costar Loopnet Crexi MWMLS etc.
- Manage expense process by tracking allocating and organizing
- Lead and coordinate summary preparation of available properties for sale/lease
- Create mailing lists based on location uses etc. as needed
- Administer annual holiday appreciation gift process
- In partnership with Broker organize and maintain shared and individual drives and creative ideas for new business opportunities
Other Functions: Incidental to the purpose or the job. These functions are performed infrequently and have little consequences to other jobs if not performed).
Perform other duties or projects as requested
Skills and Ability:
- Strong computer skills (Saleforce DocuSign and MS Excel Word PowerPoint Outlook Photoshop Big)
- Strong writing creating and managing documentation skills
- Ability to prioritize multitask and utilize resources to execute tasks within a deadlineoriented environment
- Demonstrated sense of urgency with and follow up of tasks and providing required information
- Ability to speak write and understand English
- Excellent communication and organizational skills
- Ability to build relationships with clients vendors and internal partners
- Demonstrated ability to function in a team environment and proactively problem solve
- Highly motivated and high level of initiative
- Willingness and demonstration of professional development and continual learning
- Professional clean and neat appearance
- Demonstrated accuracy and attention to detail
- Professional and customerservice oriented
- Demonstrated commitment to continuous process improvement
- Ability to learn new Software Systems quickly
- Ability to partner with Broker and other internal stakeholders to coordinate activities to complete a common task
- Ability to occasionally travel to properties for showings or vendors
- Ability to attend meetings with clients and brokerage events
Required Knowledge: Basic understanding of the commercial real estate industry including leases purchases and sales agreements; understanding of statistical and financials
EXPERIENCe REQUIRED: 2 years customer service or client facing experience; preferably commercial real estate sales & marketing experience.
Work Environment: (The work environment described here are representative of those that the employee must be in in order to successfully perform the essential functions of this job.
This is a standard office environment with standard office noise like talking office equipment etc.
Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to talk and hear. The employee must frequently sit and use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. The employee must sometimes lift and/or move items up to 10 pounds.
Supervisory Responsibilities: scope of the persons authority including a list of jobs that report to this job).
There are no direct supervisory responsibilities
Kidder Mathews is an equal opportunity employer does not discriminate based on race/ethnicity color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other status protected by law. Kidder Mathews will accommodatecandidates with disabilities to complete this application. Please contact emailprotected if you need an accommodation. AZ NV OR & WA residents: We Participate in residents:We collect various personal data from employees and applicants for purposes related to employment. Please review the Notice of Data Privacy for Employees and Applicants for detailed information concerning what information we collect the purposes for which information is collected and with whom such information may be shared. You can find this notice on our careers page at details
Required Experience:
IC
Employment Type
Hourly
Key Skills
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