Director Communications - Destination Medical Center
Director Communications - Destination Medical Center
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Job Description
The department is responsible to build grow and protect Mayo Clinics reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services.
The director provides administrative leadership and direction for a function or client team and may serve as a key partner to sites the practice/research/education (shields) and administration. Partners with senior leaders to drive innovation challenge the status quo and implement solutions and programs to advance priorities. Responsible for ensuring deliverables are met and outcomes achieved. Establishes and maintains strong relationships with both internal and external partners. The director helps to optimize operational performance. Serves as a thought partner and project liaison outside the department at all levels helping to proactively identify and communicate business issues coordinate project activities streamline approaches/methodologies and share best practices. Stewards the interest of the organization by ensuring strategies are viable.
Fosters an internal culture of positive teamwork and transparency that drives excellent service quality diversity an engaging work environment and overall continuous improvement mindset. Serves as change agent championing agile ways of thinking to enable teams and individuals to succeed.
Drives excellence in financial management communication (verbal written and presentations) business and strategic planning performance accountability and reporting. Supports department and institutional projects staff recruitment policy implementation and budget management.
Qualifications
Requires a masters degree in a related field plus 5 years of relevant work experience; or a bachelors degree in a related field plus 7 years of relevant work experience.
Strong written and oral communication skills. Ability to communicate in a way that creates clarity simplifies messages and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.
Must be a selfstarter with the ability to independently identify opportunities solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change embraces critical questioning innovation service and continuous improvement. Must understand how navigate ambiguity and act without having the total picture. Adaptable and flexible. Demonstrated professionalism and ethics with ability to earn credibility through integrity and transparency. Role model for service excellence. Motivates others by being present engaged attentive invites diverse perspectives demonstrates and inspires a collaborative spirit.
Strong alignment with Mayos core values. Relationship oriented high performing individual with a strong balance of EQ and IQ. Demonstrates executive presence and servant leadership. Must possess strong leadership business analytical oral and written communication presentation skills and superior interpersonal skills to facilitate effective relationships both within and outside of Mayo Clinic.
Successful history of working effectively in a complex matrixed and collaborative environment that expects and promotes teamwork. Strong strategic judgment. Ability to evaluate and improve upon existing processes and develop/implement new processes where appropriate. Must demonstrate ability to manage sensitive/confidential/proprietary information. Ability to work across an organization with excellent communication and customer service orientation. Ability to prioritize and communicate priorities in alignment with strategy.
Required Experience:
Director
Employment Type
Full-Time
