FIT4LESSHOST

Who is a Host

The Host provides friendly customer and membership services and completes daily cleaning and minormaintenance tasks to standards and expectations to deliver Fit4Less friendly clean and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety foreveryone in the club to deliver consistent cleanliness for membersassociates and prospective members.:

• Cleans and tidies to the cleanliness standards and expectations as outlined
• in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are beingcompleted on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily weekly and monthly cleanliness taskscommunications and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations toengage appropriate actions individuals and resolutions.

Provides friendly customer service that follow Fit4Less guidelines processesand procedures to deliver consistent service to members and prospectivemembers.:

• Welcomes everybody warmly in the club with hi bye and thank you.
• Helps and educates members and guests with memberships amenitiesautomation and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meetFit4Less brand and required expectations.
• Completes tasks and responsibilities by the set timelines.
• Completes and reads daily weekly and monthly tasks communicationsand training to standard expectations.
• Informs and works with the manager for progress relating to customerservice and escalation support.
• Addresses informs and reports incidents of concern using the standardprocess expectations.

Sells and suggests memberships and provides assistance for membershipmanagement to support Fit4Less purpose.

Assists and provides appropriate access to and within the club to educate onautomated and virtual options and the processes to allow a member toexperience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate:

• High School diploma or working toward completion.
• 1 year teamwork and/or volunteer experience
• Verbal communication skills
• Written communication skills
• WHMIS
• First Aid CPRA & AED Certification
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations andrequirements of both internal and external customers.
• Values time and uses their time effectively andefficiently.

Working with Fit4Less Gives You:

• Opportunities for advancement
• Free Fitness membership
• Fun and energetic atmosphere to come to every day!

Compensation:

This job posting is for an existing vacancy.

Diversity and Inclusion

At Fit4Less we are committed to fostering an inclusive accessible environment where all employees and members feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials accessible meeting rooms or other accommodation) please let us know and we will work with you to meet your needs.

Help Protect Yourself Against Recruitment Fraud

Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.

Protect yourself:

To help protect against potential hiring scams please be aware that Fit4Less positions are posted must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN willneverbe sent or requested via email phone or text message; Please verify that the person you are communicating with has a @ address.

If you currently work for us Associates should only apply to positions on theJobs Hubin Workday. All job offersandrequests for banking information or SIN should be completed only through and when logged into Workday. We willneversend or ask any Associate or Candidate to send this information via email phone or text.

Please verify that the person you are communicating with has a @ address.