drjobs Technical Program Manager Portfolio

Technical Program Manager Portfolio

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1 Vacancy
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Job Location drjobs

Salt Lake, UT - USA

Monthly Salary drjobs

$ 140200 - 217200

Vacancy

1 Vacancy

Job Description

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Pay Range: $140200.00 $217200.00

Job Description

The Technical Program Manager Portfolio is passionate about delivering value through their ability to coordinate product release deliverables drive continuous improvement through critical thinking training measurement and transparency and develop people through mentoring and coaching. The right candidate enjoys the deft application of agile principles and practices across programs to ensure coordinated delivery of highvalue solutions. This position works with multiple crossfunctional teams and their peers with an eye toward continuous improvement.

Essential Functions and Responsibilities:

  • The Technical Program Manager Portfolio is an Enabler/Catalyst for the support of the organizational strategy that works with multiple stakeholders and teams to orchestrate the release of value delivery across projects.

  • Works collaboratively with other Program Managers Product Managers Scrum Masters Product Owners business and Ed Tech stakeholders to identify and ensure strategic alignment track and resolve dependencies and promote successful conflict resolution.

  • Is tenacious in building cross program/team relationships.

  • Facilitates the implementation and leads program governance.

  • Tracks and reports on program health and delivery progress.

  • Implements measurement systems that provide empirical insights into value delivery and opportunities to improve. Limits work in progress and ensures successful commitments and objectives that are outcome and impact based.

  • Drives toward continuous operational improvement through analyzing data and inspecting/adapting practices.

  • Is bold and datadriven when uncovering and communicating issues.

  • Collaborates with Product Managers Technical Leaders and other key stakeholders to create and maintain a program roadmap of valuebased and outcomedriven deliverables that align tightly with organizational strategy.

  • Focuses on communication and documentation of objectives to maximize transparency and alignment.

  • Asks the difficult questions that drives the successful delivery of outcomes.

  • Actively participates in community development of project and agile roles and the establishment of and adherence to guardrails policies and best practices.

  • Acts as an agent of change as we strengthen our agile mindset across the organization. Works with Agile Coaches and Scrum Masters to continuously improve agility and foster an environment of selforganization and highly accountable teams.

  • Is an emotionally and situationally aware leader who supports teams with meeting their commitments through removal of impediments and facilitation of resolution and actionoriented conversations. Empathize with others and create an environment of mutual influence openness and respect.

  • Work with leadership to establish and facilitate valueadd Program Increment (PI) events on a recurring and predictable cadence

Knowledge Skill and Abilities:

  • Experience in managing enterprise level programs.

  • Adept at coordinating and delivering large and complex solutions that require the coordination of multiple stakeholders project teams Scrum teams Product domains and vendors.

  • Experience with SAFe or other enterprise agile frameworks.

  • Effective trainer of individuals at all organizational levels and an expert in agile practices and tools.

  • Emotionally intelligent and a true leaderwhoserves; there to help the teams do their best work. Is humble introspective and willing to experiment and try new ways of working.

  • Skilled at protecting the teams helping them to focus and accelerate value delivered.

  • Exhibit a demonstrated ability to understand value streams and execute on organizational strategy translating tactical/technical approaches into user value statements.

  • Expert facilitator with bias for resolution and action over extensive deliberation.

  • Demonstrates critical thinking and exhibits excellent judgment.

  • Takes pride and ownership over the quality of our products.

Competencies:

Organizational Impact:

  • Responsible forimplementing programs to support initiativesand projects establishedbyuniversity ordepartment leadership;assist with the establishment of operationalplans for department withshortterm impact onresults.

  • May deliver input intonew processesstandards or plans thatimpact overalluniversity ordepartment results.

Problem Solving & Decision Making:

  • Leveragesa systemsthinking approach forimproving existingprocesses and systemswithinthedepartment usingsignificantconceptualizingreasoning andinterpretation.

  • Problems and issuesfaced are numerousdifficultand requiredetailed informationgathering and affectmultiple areas orspecialties. Problemsand issuesspan a wide range ofchallengingand uniquesituations.

Communication & Influence:

  • Collaborates crossfunctionally with partieswithin and outside ofthedepartment and mayoccasionallycommunicate withexternal parties.

  • May influence others toaccept the job areasviews practicesconcepts andapproachesandconduct briefings withleaders within theUniversity ordepartment.

Leadership & Talent Management

  • Responsible forproviding guidancecoaching and training toproject managers and other employees in thedepartment Function orOffice.

  • Provides direction toproject team membersincluding mentoring feedback onperformance.

  • Demonstratesthe WGUleadership principles inall aspects of service tostudentsemployeesandpartners of WGU.

Job Qualifications:

Minimum Qualifications:

  • Bachelors Degree in Computer Science or equivalent work experience w/ a minimum of 7 years of relevant job experience (Project Management Scrum Master Release Train Engineer Program Manager etc..

  • Experience working in an agile environment.

  • Experienced servant leader adept at facilitation situational awareness conflict resolution continuous improvement empowerment and improvement of organizational transparency

  • Must be an excellent communicator able to gain the trust of the teams stakeholders and leadership. Excellent written oral presentation and interpersonal skills.

  • Proficient in tools such as Jira Rally VersionOne Microsoft Suite Lucid etc.

  • Solid understanding of both Agile Lean DevOps and Waterfall methods and principles

Preferred Qualifications:

  • Masters degree in relevant field

  • Experience in higher education education technology eLearning development or relevant field.

  • Certified Program Manager SAFe 5 Release Train Engineer or other enterprise framework.

  • Experience querying data and building reports using PowerBI Tableau or similar tool.

  • Strong technical understanding and ability to grasp engineering infrastructure and security concepts.

  • Ability to articulate and achieve agile vision through effective organizational change management.

  • Experience with large systems integrations.

  • Must have broad knowledge of project management.

#LIGB1

Position & Application Details

FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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