Senior Testing and Quality Assurance Specialist 118743
Senior Testing and Quality Assurance Specialist 118743
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Job Description
Job Title:Senior Testing and Quality Assurance Specialist
Work Place Flexibility: Hybrid
Legal Entity:Entergy Services LLC
Job Summary/Purpose
The Senior Tester and Quality Assurance Specialist will be part of the Digital Operations team. This person will be responsible for creating and facilitating automated and manual tests for complex solutions deployed in Entergys digital channels.
Job Duties/Responsibilities
- Advise on the best approach for effective testing and develop testing estimates and provide them to the scrum team for proper initiative planning
- Document testing cases for complex features implemented in the Digital Channels to meet the sprint and release timelines leveraging qTest and JIRA
- Train Testers and Quality Assurance Specialists on testing protocols following the governance model implemented by the Digital Operations team
- Ensure acceptance criteria meet requirements quality standards and business processes system compliance and operational controls
- Document test results and review them with the Digital team and IT. Ensure issues are properly resolved ahead of product releases by working crossfunctionally with a sense of urgency as needed
- Challenge the status quo as needed to ensure the product team is designing new solutions in line with the vision and mission for each channel
- Assist the Digital Operations team as needed with Integrated Customer Organization needs and/or storm response
Minimum Requirements
Minimum education required of the position
Bachelors Degree in Business Engineering or Computer Science or equivalent work experience.
Minimum experience required of the position
- 5 years of demonstrated track record of relevant technology delivery.
Minimum knowledge skills and abilities required of the position
- Good written and verbal Communication skills
- Applied knowledge of the agile methodology for project delivery training or certification is a plus
- Ability to train new testers and share business product knowledge to help them test more complex solutions
- Comfortable with escalating issues and delivering under pressure
- Strong attention to detail
Any certificates licenses etc. required of the position
- None
#LIDH1
#LIHYBRID
Primary Location: LouisianaNew OrleansLouisiana : New Orleans
Arkansas : Little Rock
Mississippi : Jackson
Texas : The Woodlands
Job Function: Professional
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 118743
Travel Percentage:Up to 25
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEI page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
The nonconfidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Required Experience:
Senior IC
Employment Type
Full-Time
