Senior Unified Communications Engineer Exempt In-person position
Senior Unified Communications Engineer Exempt In-person position
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Salary Not Disclosed
1 Vacancy
Job Description
Benefis is one of Montanas largest and premier health systems and we are committed to providing excellent care for all healing body mind and spirit. At Benefis we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation stateoftheart facilities and multiple growth opportunities. The only thing missing is you!
Responsible for the administration and support for voice video and data communication systems and services including telephony collaboration systems video conferencing desktop and softphones mobile devices and voicemail systems. Demonstrates technical leadership with advanced expertise in more than one element of telephony infrastructure management and administration. Applies knowledge of complex enterpriseclass technologies to provide technical coaching and mentoring to other staff and assist with the resolution of technical issues. Designs configures and implements unified communications systems and applications. Responsible for the performance and availability of services. Maintains uptodate documentation of the system design and the operations and procedures manuals. Provides inperson training to end users on the uses of the telephony infrastructure. Participates in strategic technology planning.
Demonstrates the ability to deal with pressure to meet deadlines to be accurate and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people deal with stressful situations and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements regulations and procedures of any licensing board or agency. Must comply with all Benefis Health Systems organization policies and procedures.
Education/License/Experience Requirements:
- Experience in implementing/deploying and supporting Cisco Unified Communications and Collaboration (UC&C) solutions in a production environment required
- Core Cisco UC&C applications to include Cisco Unified Communications Manager (CUCM)
- Unity Connection (CUC) and Instant Messaging & Presence (IM&P) required
- Cisco Collaboration Edge and Video applications to include Video Communications Server (VCS) and/or Expressway required
- Cisco IP phones and Jabber soft clients (Windows Mac and mobile OS) required
- Cisco network infrastructure components to include Integrated Services Routers (ISR) voice gateways analog gateways and Cisco Unified Border Element (CUBE) required
- Virtualization and compute solutions to include VMware and Cisco Unified Computing Server (UCS) technologies required
- Additional Cisco UC applications to include Contact Center (UCCX/UCCE) preferred
- Cisco Emergency Responder (CER) preferred
- Competitive solutions such as Microsoft Teams etc. preferred
Required Experience:
Senior IC
Employment Type
Full-Time
