Implementation Specialist - Client Onboarding New Grad Program
Implementation Specialist - Client Onboarding New Grad Program
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Job Description
Implementation Specialist Client Onboarding (New Grad Program)
About Effortless Admin
Effortless Admin is Canadas fastest growing benefits administration platform providing employers with powerful technology to streamline their employee benefits programs. Our cloudbased solution serves organizations of all sizes across Canada from small businesses to large enterprises with thousands of employees. As recent graduates this is your chance to join our dynamic team and kickstart an impactful career at the intersection of HR technology project management and client success.
Position Overview
FullTime Edmonton AB Onsite Join us at our new College Plaza Headquarters
Starting Salary: Competitive with comprehensive benefits package
Start Date: Flexible for 2024 and 2025 graduates
Your Impact
This isnt just an entrylevel position its a structured growth program designed specifically for ambitious new graduates. As part of our Implementation Team youll receive comprehensive training and mentorship while gaining handson experience in clientfacing project management and software implementation. Within months youll be building valuable skills that typically take years to develop in traditional corporate environments.
What Youll Do
Phase 1: Foundation (Months 1 3
- Receive comprehensive training on our platform benefits administration fundamentals and implementation processes
- Shadow experienced team members on client implementations
- Learn our proven project management methodology for successful onboarding
- Assist with client documentation and internal knowledge base development
Phase 2: Guided Implementation (Months 36
- Colead client implementation projects with senior team members
- Facilitate client training sessions with supervision and feedback
- Configure the platform for specific client requirements with guidance
- Develop data migration strategies for transitioning clients to our system
Phase 3: Growing Independence (Months 6
- Gradually take ownership of implementation projects from kickoff to golive
- Lead needs analysis sessions to document client requirements
- Create and execute detailed implementation plans
- Coordinate with our development support and QA teams
- Independently manage client relationships during the onboarding journey
RealWorld Project Youll Experience
- Small Business Implementations: Quickturn projects perfect for building core skills
- MidMarket Deployments: More complex implementations involving multiple stakeholders
- Enterprise Rollouts: Highprofile projects with sophisticated requirements and integrations
Your Background (what were looking for)
Education:
- Recent graduate with a degree in Business Human Resources Information Systems or related field
Qualities That Will Help You Succeed:
- Passion for technology and its application in business settings
- Strong interpersonal skills and professional communication abilities
- Detailoriented with excellent organizational capabilities
- Quick learner who thrives in a fastpaced environment
- Problemsolving mindset and adaptability
- Desire to work directly with clients and build relationships
Technical Requirements:
- Proficiency with Microsoft Office Suite
- Comfort learning new software applications
- Experience with project management tools such as Asana or Jira (asset)
- French language proficiency (asset)
Why This Role is Perfect for New Grads
Accelerated Skill Development
- Project Management: Master the art of managing complex projects with multiple stakeholders years before your peers
- Client Relationship Management: Develop polished professional communication and presentation skills
- Technical Configuration: Gain handson experience configuring enterprise software solutions
- Business Process Analysis: Learn to analyze and optimize HR and benefits processes
Career Advancement
- Clear Growth Path: Structured progression from junior implementation specialist to project lead
- Industry Expertise: Become an expert in the growing field of HR technology and benefits administration
- Versatile Experience: Build a resume that showcases both technical and business acumen
Why Choose Effortless Admin
- Work with Smart People: Join a team of brilliant engineers and business professionals many of whom graduated from the University of Alberta
- Real Responsibility: Make meaningful contributions that directly impact client success from early in your career
- Nationwide Impact: Help organizations across Canada transform their benefits administration
- Comprehensive Benefits: Competitive salary full benefits package and performance incentives
- Collaborative Culture: Supportive environment where questions are encouraged and mentorship is valued
Join Our Journey
At Effortless Admin youll build your expertise at the intersection of HR technology and benefits administration while contributing to our mission of transforming how Canadian employers manage their benefits programs. If youre passionate about implementation excellence and creating exceptional client experiences we want to hear from you!
Required Experience:
Manager
Employment Type
Full-Time
