Field Service Engineer Electron Microscopy
Field Service Engineer Electron Microscopy
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Job Description
Work Schedule
Standard (MonFri)Environmental Conditions
Able to lift 40 lbs. without assistanceJob Description
Opportunities:
We have multiple opportunities to join our Field Service Engineering team at different levels within the upper 48 states: Field Service Engineer II III and Senior. Qualifications for each level will be dependent on education and years of experience. We will be hiring candidates throughout the year in different regions.
How You Will Make an Impact:
Field Service Engineers provide technical support and assistance ensuring the efficient performance of equipment and systems. You will work directly with customers to address their needs ensuring customer satisfaction and product efficiency.
Company Overview:
When you join us at Thermo Fisher Scientific youll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than$40 billion and the largest investment in R&D in the industry we give our people the resources and chances to create significant contributions to the world. The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD
Electron Microscopy (EM) business designs manufactures and supports the broadest range of highperformance microscopy workflow solutions that provide images and answers in the micro nano and picometer scales.
Key Responsibilities:
- Ensure customer needs are met as the primary regional field service engineer.
- Conduct onsite installation repair testing and maintenance of
Electron Microscopes Focused Ion Beam Electron Microscopes Scanning Electron Microscopes Transmission Electron Microscopes
- Troubleshoot and repair equipment providing support to customers and other field service personnel.
- Develop positive working relationships with customers and company personnel.
- Submit detailed field service reports.
- Provide training and mentorship to customers and new field service engineers.
- Offer feedback to product quality and sales teams and update system documentation.
- Act as a subject matter expert and resource for training.
Education: Minimum is a bachelors degree or higher in mechatronics electronics/engineering or equivalent experience.
Experience: Minimum of 2 years of experience in a related field.
Knowledge Skills Abilities:
- Analytical troubleshooting and problemsolving abilities.
- Interest in technology and IT trends.
- Knowledge of electron microscopes is an advantage.
- Drivers License required.
- Travel up to 75
Physical Requirements: Excellent handeye coordination and manual dexterity.
Salary and Benefits: Competitive salary and comprehensive benefits package
Compensation and Benefits
The hourly pay range estimated for this position Engineer II Field Service based inTennessee is $28.85$43.27.This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:
A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave 3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short and longterm disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Employment Type
Full-Time
Key Skills
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