Service Desk Specialist I
Service Desk Specialist I
Posted on :
23-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Essential Duties and Responsibilities
- Serve as first point of contact for coworkers seeking technical assistance over the phone with a ticket or inperson.
- Support company with all forms of technology by working with end users to assess and correct technological issues.
- Maintain a regular and reliable schedule as set by the supervisor according to handbook guidelines.
- Install support and maintain computers wiring and equipment used by Royal.
- Provide exceptional customer service while working with others.
- Abide by all safety security quality personnel and other policies as applicable.
- Plan build document implement support troubleshoot and maintain solutions relating to the use of technology across departments and the company as designated by supervisor.
- Manage access privileges for Royal systems and services.
- Mentor others to improve customer service.
- Empower peers and coworkers to use technology efficiently and effectively.
- Install and maintain software programs in support of systems and business processes.
- Monitor and troubleshoot backup systems security systems servers workstations and network systems.
- Work with solutions providers and vendors to support customers.
Marginal Work Requirements
- Specification testing per customer and certification requirements.
- Complete all necessary paperwork.
- Perform other duties assigned for the good of the department and company.
- Clean within the department.
Compensation
- Estimated compensation for this role is $23$28 per hour depending on experience and qualifications.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
