Customer Service Technician
Customer Service Technician
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1 Vacancy
Job Description
Total Safety is looking for a Customer Service Technician to add to their safety conscious team! In our Customer Service Technician position you will be an important part of processing our customer orders. Receiving inbound purchases stocking items timely and accurate order fulfillment and timely order processing are just part of the requirements for customer satisfaction from our Warehouse Team.
Total Safetyis the worlds premier provider of integrated safety and compliance services and the products necessary to support them including gas detection respiratory protection safety training fire protection compliance and inspection industrial hygiene onsite emergency medical treatment/paramedics communications systems engineered systems design and materials management. Our Core Values are People Safety & Wellbeing Accountability Responsibility Empowerment Honesty Transparency and Integrity.
- Determines method and mode of shipment based on customer requirements
- Compares identifying information on outgoing shipments to verify product and counts match outbound shipment documentation.
- Maintain the overall cleanliness of the warehouse and equipment
- Follow labeling requirements for each customer
- Proper operation of material handling equipment to safety and production requirements
- Drive a company vehicle
- Perform other related duties as assigned
Role qualifications:
- High School Graduate or GED equivalent
- Operation of Forklift and Cherry Picker
- Ability to read and interpret documents
- Provide quality control for all outbound orders for accuracy.
- Ability to pass background and drug/alcohol test
- Previous warehouse experience preferred.
- Clean and active driving record current valid Drivers License
- Time management to complete all regularly scheduled tasks on a timely basis.
- Ability to lift 50 lbs.
Essential skills and experience:
- Organized and time management skills
- With minimal supervision demonstrate the ability to solve practical problems.
- Ability to interpret packing slip.
- Must be able to fill out bills of lading and be familiar with various forms that are used and required by the major freight carriers
- Must be familiar with proper packaging methods and able to interpret visual aids used to convey specific packaging requirements
- Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent.
- Excellent interpersonal and communication skills
- Commitment to company values
Nonessential skills and experience:
- Warehouse experience
- UPS Worldship knowledge/FED EX Manager knowledge
Reporting to this position: No direct reports
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing the duties of this job the employee is occasionally required to stand and walk for long periods of time; sit; bend; climb; use hands to finger handle or feel objects tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to 50 pounds. Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. Operate motorized machinery.
Work environment: While performing the duties of this job the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
Total Safetyoperates from 176 locations in 20 countries to ensure the safe Wellbeing of Workers Worldwide (W3.
Total Safetyis proud to be an Equal Opportunity Employer and will not discriminate based on race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other protected status.
If you require special assistance or accommodation while seeking employment with Total Safety please contact Human Resources at. (For telecommunications device for the hearing impaired TTY please contact 711.
Required Experience:
IC
Employment Type
Full-Time
