Amazon is seeking a highly motivated certified LEAN Six Sigma Black Belt Senior Program Manager to join our NA Surface Transportation Safety & Compliance team. The person in this position will identify opportunities and own scalable datacentric solutions to reduce safety events. To accomplish this purpose you will need to build and deploy safety mechanisms in partnership with business tech and operations partners to improve onroad safety and compliance across middlemile operations. The person in this role will dive deep on the strategic technical and tactical levels simultaneously acting as an internal ambassador educator analyst solutions architect and implementer. This role will think up propose design and implement BIG ideas to improve safety and compliance across a blend of internal customers and external drivers and carriers.
Key job responsibilities
Deliver complex large scale strategic programs from initiation through delivery ontime onbudget and with quality
Proactively identify and mitigate program risks and obstacles by collaborating closely with operations and business partners and key tech and nontech stakeholders. This includes effectively communicating with and influencing senior VPlevel stakeholders across multiple parts of the organization.
Become an expert in safety incident trends root causes and then design and implement creative solves.
Build design and implement policy and process to reduce safety and compliance risk and liability from onroad operations.
Build design and implement carrier safety evaluation KPIs to ensure bestinclass results across carriers.
Identify defects and root cause drivers of safety and compliance trends scope future state solutions influence roadmap decisions and measure the effectiveness of solutions that are implemented over time.
Engage with drivers carriers and Amazon field teams to gain Voice of Customer feedback to improve our programs.
About the team
Were dedicated to protecting lives and creating a safer future by identifying root causes and applying scalable datadriven solutions that raise the bar for North American Relay managed carriers.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree in Safety Engineering or related field required
5 years of driving process improvements experience
MBA or Masters degree in management business administration economics engineering marketing
Proven capability working with presenting to and influencing senior executives up to VP level
Ability to collaborate with a diverse set of business and technology stakeholders to identify improvement opportunities manage risk and resolve conflict
Experience with FMCSA/DOT regulations
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