AzureIntune Tech Sales Supportlpa
AzureIntune Tech Sales Supportlpa
Posted on :
23-04-2025
Employer Active
1 Vacancy
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Job Description
Azure/Intune Tech /Sales Support @10lpa
Job description
Cetark Corp is looking for Azure/Intune Support Engineer to join our dynamic team and embark on a rewarding career journey
- Responding to customer inquiries and resolving technical issues via phone email or chat
- Conducting diagnostic tests to identify the root cause of customer issues
- Providing technical guidance to customers and walking them through solutions to resolve their problems
- Collaborating with development teams to escalate and resolve complex technical issues
- Maintaining accurate records of customer interactions and issue resolutions in a CRM system
- Participating in the development and delivery of customer training and support materials
- Communicating with customers and internal stakeholders to provide status updates on issue resolution
- Strong technical background and understanding of hardware and software systems
- Excellent communication and interpersonal skills
- Strong customer service skills.
- Strong written and verbal communication skills.
- Must be detail oriented and selfmotivating.
- Ability to provide consistent excellent customer support to the client and HCL representing a variety of personalities and management levels.
Business & Behavioural Skills:
- Strong interpersonal skills and ability to translate IT technical language into everyday terms which users can understand.
- Ability to interact with customers to ensure that the service is flexible efficient and responsive.
- To work through issues analytically to a successful conclusion
- Demonstrable results in a business customer facing role with a history of delivering services to defined service levels.
- Experience of working in an Operational environment alongside other technical and operational teams ensuring that all parties collaborate effectively to deliver services.
- Initiativetaking. Ability to learn modern technologies.
- Strong technical aptitude and ability to research and solve complex issues independently.
- Ability to work individually as well as a part of a team.
- Build and nurture positive working relationship with customers with the intention to exceed their expectations.
Application Process:
Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details.
No Fees No Charges
Saturday Sunday Fixed
Fixed Day shift
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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