Client Data Solution Manager IPM
Client Data Solution Manager IPM
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Job Description
Job Title
Client Data Solution Manager IPMJob Description Summary
OverviewCushman & Wakefields Client Solutions Team seeks to provide technologyenabled solutions supporting increased operational efficiencies and enhanced occupant experiences. By delivering bestinclass solutions driven by defined functional and experiential use cases C&W offers a differentiated services model focused on a foundation of costeffective solutions optimized operational processes and extensive technical expertise.
Our C&W Technology Team of Solution Leads Project Managers Business Analysts & Solution Consultants work closely with our client and account stakeholders to identify potential opportunities to deliver value through technology and provide insights into solutions that support targeted outcomes. A thoughtful yet connected approach brings improved client outcomes and results in a strategy that is closely aligned to defined business objectives. The overall C&W objective is to provide an open data centric technology ecosystem that can provide shortterm value and longterm flexibility as operational and workplace requirements change and new opportunities emerge.
Our curated technology ecosystem and platform provide vetted solutions that specifically address operational challenges and opportunities as well as create enhanced experiences for occupants employees and visitors. C&W has worked with numerous industryleading technology vendors to identify a connected and interoperable set of solutions.
This is a fulltime position and can be located anywhere in the United States with the ability to work from home office or hoteling space as required. Travel is required.
Job Description
Key Responsibilities
The Business Intelligence team (BI) is responsible for delivery of all data analytics and governance in support of both GOS service lines and GOS clients. The Client Data Solution Leads responsibilities include data mapping data assessments and analysis data governance support POC dashboard development user acceptance testing reporting support opportunity assessments tabular model support workplace trend analysis benchmarking analysis and general product support for client BI platform.
Primary Duties
Support the client and account team to design build implement dashboards aligned with the clients BI platform and global data strategy initiatives
Ability to gather requirements communicate with the business and build final solution from a technical and business perspective
Focus on client delivery and key stakeholder management
Develop the Analytics roadmap with the account team and the client including schedule scope and investment
Contribute to Intake/Backlog data dictionary report inventory and process for developing custom dashboards
Partner with the client technology team to understand their technical requirements
Ability to manage key client and account team relationships
Design BI solutions to assist with account team reporting needs without impacting the delivery of the longterm roadmap and final solution
Liaise with Client Analytics Platform to ensure dashboard prototype design and build meets business requirements and aligns with the data and tabular model
Proactively analyze the clients portfolio and provide support in identifying risks and opportunities
Drive continuous improvement in the automation and standardization of data requirements
Partner with the development team to expand the Triana offering through dashboard POCs tabular model measure development and product feature enhancements
Utilize advanced analytics tools to transform data automate workflows and develop analytical tools
Work effectively with all areas of the business to identify required dashboard visualizations and associated calculations to build dashboards
Technical documentation and process documentation as required for activities within the data workstream
Provide guidance and training to the account team employees on BI platform
Provide both verbal and written updates to management on the progress of work
Knowledge & Skills
Bachelors degree in Business Real Estate Engineering or Technology
Experience in:
- Business analytics or data visualization software
- Data mapping and modelling
- Selfmotivated with a clientcentric focus
- Power BI is preferred
- SQL is preferred
- Alteryx is preferred
- Power Automate/Apps is a plus
- Being part of a software product team or BI product team is a plus
- Handling commercial real estate data is a plus
- Team leadership is a plus
Additional Requirements
- High Level of critical thinking and judgement exercised daily
- Be curious about data
- Need to have a problem solver mentality
- Excellent communication skills
- Able to determine how to handle client requests that are not in their best interest or are outside of scope of delivery or technology capability
- Able to choose the most effective forms of communication to articulate complex problems to nontechnical resources
- Relationship management
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from work. In addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $119000.00 $140000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldRequired Experience:
Manager
Employment Type
Full-Time
