DescriptionKey Responsibilities:
- Strategic Leadership:Develop and execute comprehensive litigation recovery strategies for credit card accounts ensuring alignment with the organizations overall risk management framework and business objectives.
- Litigation Management:Oversee the litigation process for recovery efforts working closely with legal teams to ensure effective case management and successful recovery outcomes.
- Risk Assessment:Conduct thorough risk assessments to identify potential threats and vulnerabilities in litigation recovery processes. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts.
- Policy Development:Establish and maintain policies and procedures related to litigation recovery risk management ensuring compliance with regulatory requirements and industry best practices.
- Performance Monitoring:Monitor and analyze key performance indicators (KPIs) related to litigation recovery activities. Provide regular reports and insights to senior management highlighting trends risks and opportunities for improvement.
- Team Leadership:Lead and mentor a team of risk management professionals fostering a culture of continuous improvement and professional development. Encourage collaboration and innovation within the team to drive successful outcomes.
- Stakeholder Collaboration:Collaborate with crossfunctional teams including legal compliance finance and operations to ensure a holistic approach to litigation recovery strategies and risk management.
- Technology Integration:Leverage advanced analytics and technology solutions to enhance risk assessment and litigation recovery processes. Stay informed about emerging technologies and trends in the financial services industry.
- Regulatory Compliance:Ensure all litigation recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly.
Required Qualifications Capabilities and Skills:
- Understanding of the account lifecycle (e.g. underwriting portfolio management collections) to identify relevant risk considerations.
- Detailed understanding of key performance metrics and profitability drivers enabling the delivery of insights encompassing the full account lifecycle.
- Bachelors degree or equivalent experience required.
- Experience in credit risk management at a financial services company with a focus on litigation and recovery.
- Solid functional knowledge including but not limited to credit risk strategy business development product development project management etc.
- Understanding of crossfunctional dependencies between the First Line of Defense product owners and Credit Strategy to support and provide effective challenge in accordance with risk appetite.
- Ability to articulate the impact of risks and issues on the business function.
- Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner.
- Proficient in Microsoft Office Suite (Word Excel PowerPoint Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture.
- SAS or equivalent data mining expertise.
Preferred Qualifications Capabilities and Skills:
- 12 years of financial services experience in risk management controls audit quality assurance risk management or compliance preferred.
- Bachelors degree in Finance Business Administration Risk Management Law or a related field. A Masters degree or professional certification (e.g. CFA FRM JD) is preferred.
- Extensive experience in risk management with a focus on recovery within the financial services industry.
- Proven track record of developing and implementing successful litigation recovery strategies.
- Strong analytical skills and the ability to interpret complex data to make informed decisions.
- Excellent leadership and team management abilities.
- Exceptional communication and interpersonal skills with the ability to influence and collaborate with stakeholders at all levels.
- Indepth knowledge of regulatory requirements and industry best practices related to litigation recovery operations.
Required Experience:
Chief