IT Support Associate II Ops Tech Solutions OTS - Fixed Field
IT Support Associate II Ops Tech Solutions OTS - Fixed Field
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Operations is at the heart of Amazons business. We are known for our speed accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for selfmotivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together we take ownership for what we do whether supporting IT infrastructure developing new technology inhouse launching a new Amazon Operations facility or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1 matching 401(k) program and up to 20 weeks of paid parental leave. But wait theres more: we dont wear suits and ties! Come as you are because jeans tshirts sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Allocating maintaining and troubleshooting of IT equipment used in Amazon Operations facilities.
Handling support requests and procedures across the network.
Assisting in training new hires.
Continuous learning of new technologies.
Supporting customers from multiple buildings in the area as well as remote customers.
1 years of corporate setting Windows Mac or Linux Operating systems support experience
Experience troubleshooting integrated and interdependent computer systems
Experience maintaining zebra thermal printers troubleshooting thin clients PCs scanners and portable handheld terminals
CompTIA A CompTIA Network Cisco/CCNA Linux (Redhat) Microsoft hardware (installation) AWS or other industry relevant certifications
Experience in a dynamic environment with a high degree of customer service
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
