Coordinator Education (Student Experience) We offer a competitive benefits package!
The Company: GIA is the worlds foremost authority in gemology. GIA is a global organization with headquarters located in Carlsbad CA. GIA in Carlsbad boasts a 17acre ocean view campus that accommodates approximately 800 of its 3400 total employees worldwide. It offers many competitive health and commuter benefits that promote the wellbeing of its employees as well as that of the environment.
The Location: This position is located in Carlsbad California at our corporate headquarters.
What to expect:
- We offer competitive medical dental vision and matching 401K plans
- Paid vacation sick and holidays tuition assistance commuter benefits
The Environment:
- Onsite cafe affordable custom breakfast and lunch meals and Starbucks drinks!
- Economic friendly services electric vehicle charging stations onsite
- Ergonomic assessments offered onsite and virtually
JOB OVERVIEW
The Student Experience Coordinator plays a vital role in supporting the Student Services department and the Deans Office. This position involves managing daytoday operations leading the planning and of curricular and extracurricular events and enhancing the overall student experience. The coordinator serves as a knowledgeable point of contact for international and domestic students providing essential administrative support to the Deans Office. Key responsibilities include maintaining accurate student records planning inclusive and engaging events and utilizing various technology platforms effectively. This role demands a detailoriented creative and techsavvy individual who is eager to learn and adapt to new systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Administrative Support:
- Manage and maintain accurate records documentation and procedures for the Deans Office.
- Prepare and distribute correspondence reports and other documents as needed.
- Coordinate meetings and schedules for Student Services and the Deans Office.
- Handle inquiries and provide information to students staff and external parties.
- Manage shared inboxes.
- Maintain and distribute student emergency roster; upload student photos and enter student parking permit information into student database system.
- Conduct general office duties such as photocopying scanning distributing mail receiving phone calls ordering department supplies and scheduling equipment maintenance.
- Post charges to students accounts for miscellaneous items.
- Maintain master schedule and other tracking tools in support of departmental goals and objectives.
- Oversee the creation scheduling and dissemination of announcements for events and important information on student platforms and digital bulletin boards (TVs) across campus.
- Other duties as assigned.
Student Support:
- Provide excellent customer service as the first point of contact for students including assisting with questions distributing stone sets for Online Education students and providing assistance with equipment orders from GIAs online store.
- Provide support and resources to students to help them navigate academic and personal challenges.
- Assist in the implementation of programs and initiatives aimed at improving the student experience.
Event Planning and :
- Plan organize and execute events for students and staff including orientations graduations social events and staff seminars.
- Collaborate with various departments and external vendors to ensure successful event .
- Manage event logistics including event space booking floor plans catering and equipment setup.
- Promote events through various channels to ensure maximum participation.
- Create and track budgets for events.
- Create and manage purchase orders.
TECHNICAL COMPETENCIES (Knowledge Skills & Abilities)
- Proficiency in Microsoft Office Suite and other relevant software (i.e. Canva Cvent).
- Excellent grammar written and verbal communication skills.
- Strong timemanagement and customer service skills.
- Attention to detail and keen organizational skills; strong proofreading and editing abilities.
- Demonstrated ability to handle confidential and timesensitive material.
- Willingness and ability to become familiar with the Institutes programs and courses.
- Strong team player able to engage with a variety of personalities to establish and maintain effective working relationships and to draw on each others expertise.
- Ability to maintain and foster sensitivity and respect for a culturally diverse work environment.
- Ability to display supportive behavior and communicate positively regarding department goals and objectives.
- Ability to work independently in a fastpaced deadlinedriven and highexpectation environment; must be able to work with little supervision take initiative assume responsibility and make timely and appropriate decisions while handling multiple tasks and prioritizing workload.
EDUCATION AND EXPERIENCE
- High school diploma or equivalent. Associates degree preferred.
- Minimum of 2 years of experience in an administrative or event planning role.
- Experience working in a higher education setting preferred not required.
- Working knowledge of Jenzabar Salesforce and Workday is preferred not required.
- Familiarity with event management software.
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
- Work is performed in a designated professional office workstation and environment.
- Extensive use of office equipment to include computer calculator copier and other businessrelated machines and software.
Why Should You Apply
- Great benefits!
- Reasonable hours that provide worklife balance!
- Professional and educational development opportunities!
Pay Range: $2330/hour.
Disclaimer: This job description indicates in general terms the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the atwill employment relationship existing between the Company and its employees.
Required Experience:
IC