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1 Vacancy
Location:
2727 N Central Ave Phoenix Arizona 85004 United States of AmericaWorking under the Finance department the Retirement Benefits Intern will work with the Retirement Benefits team to assist with the search for lost and missing participants in the UHaul 401(k) Plan and Employee Stock Ownership Plan and ensure that they receive the retirement funds that they are entitled to. The ideal candidate will have strong organizational communication and interpersonal skills as well as some prior experience with Excel.
This role will be entirely inoffice at the UHaul corporate headquarters in Midtown Phoenix Arizona with an expected schedule of approximately 15 hours per week.
Responsibilities:
Make a high volume of outbound calls to potential missing retirement plan participants
Clearly explain the program and reason for calling to former Team Members and beneficiaries with varying levels of understanding and background knowledge of retirement savings
Use Excel to maintain accurate and complete records of all calls made and the results of each
Handle sensitive information according to strict confidentiality standards
Maintain composure in the rare case of a call recipient being hostile or uncooperative
Send out USPS certified mail and use Excel to accurately track and report responses and results
Skills & Abilities:
Excellent interpersonal and communication skills
Comfortable with making outbound calls and occasionally receiving followup communications
High levels of precision and attention to detail
Working knowledge of Microsoft Office software especially Excel
Selfmotivated and able to manage longerterm workloads and goals
Punctual and reliable; able to stick to an agreed upon work schedule
Able to work well and coordinate within a team
Willingness to learn new skills and industry background knowledge
Multilingual communication skills (especially Spanish) not necessary but a plus
Candidates currently in high school or college are both welcome to apply
UHaul Holding Company and its family of companies including UHaul International Inc. (UHaul) continually strives to create a culture of health and wellness. Consistent with applicable state law UHaul will not hire or rehire individuals who use nicotine products. The states in which UHaul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. UHaul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
UHaul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
Intern
Intern