SAP ISU FSM Product Owner

Are you ready to be part of a company thats not just talking about the future but actively shaping it Join The AES Corporation (NYSE: AES) a Fortune 500 company thats leading the charge in the global energy revolution. With operations spanning 14 countries AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work you can be confident that youre joining a company that values its people just as much as its groundbreaking ideas.

AES is proudly ranked #1 globally in renewable energy sales to corporations and with $12.7B in revenues in 2023 we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a netzero future AES is committed to meeting the Paris Agreements goals by 2050. Our innovative solutions such as 24/7 carbonfree energy for data centers are setting the pace for rapid global decarbonization.

If youre ready to be part of a company thats not just adapting to change but driving it AES is the place for you. Were not just building a cleaner more sustainable future were powering it. Apply now and energize your career with a true leader in the global energy transformation.

• We are seeking an experienced and dynamic SAP ISU FSM Product Owner for our Field Service Management applications based on SAPISU technology utilizing SAP MRS (Multi Resource Scheduling) and SAP Asset Manager Mobile tools to process service order within SAP CS (Customer Service) module. The ideal candidate will have a robust technical background project management skills and a strong understanding of the utilities sector specific to the Work Management process.

  
  The SAP ISU FSM Product Owner for Field Service Management applications will oversee and manage the SAP Multi Resource Scheduling and SAP Asset Manager Mobile applications implemented in AES to support customer connections. This role will collaborate with Business and Digital stakeholders to ensure standards and quality are achieved during the management lifecycle such as incidents enhancements and improvements.

  • Product Vision and Strategy: Define and communicate the product vision strategy and roadmap for Field Service Management applications.

  • Stakeholder Management: Engage with stakeholders to gather requirements and ensure alignment with business objectives.

  • Backlog Management: Prioritize and manage the product backlog ensuring that features and enhancements are delivered in a timely manner.

  • Technical Oversight: Collaborate with development teams to ensure the successful use and seamless integration of SAP ISU SAP MRS (Multi Resource Scheduling) and SAP Asset Manager Mobile to process service order within SAP CS (Customer Service) module until completion of billing process.

  • Quality Assurance: Oversee testing and quality assurance processes to ensure the delivery of highquality applications.

  • Project Management: Lead project management activities including planning monitoring and reporting.

  • Continuous Improvement: Identify opportunities for process improvement and drive initiatives to enhance the efficiency and effectiveness of Field Service Management operations.

  • Develop project plans timelines and budgets functional document designs(FDDs) and monitor project progress to ensure milestones are met within scope time and cost constraints.

  • Coordinate and communicate with stakeholders including business users IT teams and external vendors.

  • Manage change requests and ensure proper documentation of system changes.

  • Oversee the daytoday operations of the AES SAP ISU systems ensuring stability and performance.

  • Perform additional tasks and responsibilities as assigned by the manager to support team and organizational goals

  Position Requirements

  • 5 years of experience within SAP MRS and SAP Asset Manager Mobile on SAPISU.

  • IT related Engineering (IT Industrial etc. Bachelor of Business Administration or similar degree.

  • Proven experience in coordinating and effectively communicating with diverse stakeholders including business users Digital teams and external vendors.

  • Excellent communication and interpersonal skills capable of working collaboratively with technical and nontechnical teams.

  • Must have the ability to perform technical project management to achieve expected results in a timely fashion.

  • Identify opportunities for improving the performance and functionality of SAP MRS and SAP Asset Manager Mobile tools.

  • ITSM and Utilities business processes

  • SAPISU Certification (desirable)

AES is an Equal Opportunity Employer who is committed to building strength and delivering longterm sustainability through diversity and inclusion. Respecting all backgrounds differences and perspectives enables us to improve the lives of our people customers suppliers contractors and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex sexual orientation gender gender identity and/or expression race national origin ethnicity age religion marital status physical or mental disability pregnancy childbirth or related medical condition military or veteran status or any other characteristic protected under applicable law. EVerify Notice: AES will provide the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) with information from each new employees I9 to confirm work authorization.